Health Unit Coordinator 2 -- 7 South -- General Hospital

CAMC Health System•Charleston, WV

3d•Onsite

About The Position

The Health Unit Coordinator 2 initiates and coordinates clerical processes and performs direct patient care activities, procedures, and other indirect services under the direction of a registered nurse. The role monitors, interprets, and documents applicable information and maintains equipment on the assigned unit. It requires prioritizing simultaneous requests, responding appropriately to urgent and emergent situations, anticipating the needs of physicians and coworkers, and providing courteous and effective communication. The coordinator manages patient admission, transfer, discharge, and death-related clerical processes; maintains patient medical records; transcribes orders accurately; and coordinates unit supplies, medications, manuals, equipment, and par levels. The position also supports staff orientation and education, assists with procedures in accordance with hospital policy and regulatory guidance, monitors cardiac rhythms and arrhythmias where applicable, and assists nursing and medical staff with delegated patient care and activities of daily living. The employee is expected to maintain a safe, clean, and cost-effective unit environment; protect confidential information; maintain required education and competencies; follow organizational policies and scheduling practices; and contribute to customer service and continuous quality improvement. Work schedule: nights, 72 hours per pay period.

Requirements

High school diploma or GED.
Formalized training as a Health Unit Coordinator or formalized training in Medical Assistant.
Six months of related experience; experience may include medical assistant work or medical terminology.
Basic Life Support credential required within 30 days of hire.
Demonstrate the knowledge and skills needed to provide developmentally appropriate assessment, treatment, or care for the patient ages identified by the department, including obtaining and interpreting information about patient needs, knowledge of growth and development, and understanding the range of treatment needed.
Demonstrate competency through initial orientation and ongoing competency validation for assigned tasks and duties.

Responsibilities

Prioritize competing responsibilities and service requests, recognizing work-process priorities and responding flexibly to customer needs.
Activate and respond appropriately to emergent and urgent situations.
Anticipate physician and coworker needs and initiate appropriate activities.
Coordinate clerical processes for patient admissions, transfers, discharges, and deaths, including interhospital and intrahospital processes.
Maintain patient medical records by thinning, labeling, and providing appropriate forms for documentation.
Transcribe orders legibly and accurately in accordance with policy, procedures, and legal documentation requirements.
Communicate courteously and effectively using interpersonal skills and available technology.
Coordinate unit maintenance activities, including ordering and receiving supplies, medications, manuals, and equipment and maintaining par levels.
Help facilitate positive responses to change and assist with interdepartmental problem resolution.
Maintain confidentiality of patient, staff, unit, and institutional information.
Precept new staff and serve as a resource to interns, residents, registered nurses, and other health team members on applicable procedures, computerized ordering, medical records, and EKG monitoring.
Provide formal or informal staff education with nurse manager approval.
Assist with procedures in accordance with hospital policies, procedures, and regulatory guidelines.
Maintain a neat, clean, safe, and cost-effective patient and unit environment.
Monitor, analyze, and interpret rhythms and arrhythmias, and document and communicate interpretations.
Assist medical and nursing staff with delegated direct patient care, including activities of daily living and daily assignments.
Maintain and operate applicable equipment and perform quality monitoring.
Maintain and document required education, demonstrate positive customer service and coworker relations, and comply with attendance policies.
Participate in departmental and institutional continuous quality improvement activities and perform work cost-effectively.
Follow departmental pay practices and scheduling policies, including overtime, varied shifts, and on-call situations.
Work in alignment with the organization's mission and strategic plan, follow applicable policies and procedures, and perform related duties as assigned.