Health Unit Coordinator 2 -- ICU Pediatric -- Women & Children's Hospital

CAMC Health System•Charleston, WV

3d•Onsite

About The Position

The Health Unit Coordinator 2 initiates and coordinates clerical processes and performs direct patient care activities, procedures, and other indirect services under the direction of a registered nurse. The role includes monitoring, interpreting, documenting, and maintaining equipment as applicable to the unit. This position is assigned to the Pediatric ICU at Women & Children's Hospital and is a full-time regular role scheduled for nights in Charleston, West Virginia. The coordinator supports patient admissions, transfers, discharges, and deaths; maintains medical records; transcribes orders; coordinates supplies and unit equipment; and communicates effectively with patients, staff, and other health team members. The role also includes rhythm monitoring and interpretation, delegated assistance with patient care, and supporting the orientation and education of staff. The employee must demonstrate developmentally appropriate knowledge and skills for the ages of patients served and maintain competency through orientation and ongoing validation.

Requirements

High school diploma or GED.
Formalized training as a Health Unit Coordinator or formalized training in Medical Assistant.
Six months of related experience; experience may include medical assistant experience or medical terminology.
Basic Life Support certification required within 30 days of hire.
For positions with direct patient contact, possess or obtain by the end of orientation the knowledge and skills needed to provide developmentally appropriate assessment, treatment, or care for the patient ages served, including interpreting information in terms of patient needs, knowledge of growth and development, and understanding the range of treatment needed.
Demonstrate competency through initial orientation and ongoing competency validation to independently perform assigned tasks and duties specified in the job description and unit or department competency checklist.

Responsibilities

Independently prioritize competing responsibilities and service requests while demonstrating flexibility and responsiveness to customer needs.
Respond appropriately to emergent and urgent situations and recognize and prioritize work processes.
Anticipate physician and co-worker needs and initiate appropriate activities.
Initiate and coordinate timely, efficient clerical processes for patient admissions, transfers, discharges, and deaths, including interhospital and intrahospital processes, according to policy.
Maintain patient medical records by thinning, labeling, and providing appropriate documentation forms according to policy.
Legibly and accurately transcribe orders using knowledge of policies, procedures, and legal documentation requirements.
Communicate courteously and effectively using verbal and non-verbal interpersonal skills and available technology.
Coordinate unit maintenance activities, including ordering and receiving supplies, medications, manuals, and equipment, and maintaining par levels.
Support positive responses to change and assist with interdepartmental problem resolution.
Maintain confidentiality of patient, staff, unit, and institutional information.
Precept new staff during orientation and serve as a resource to interns, residents, registered nurses, and other health team members on computerized clinical-service ordering, medical-record maintenance, and EKG monitoring when applicable.
Provide formal or informal staff education with nurse manager approval.
Assist with procedures in accordance with hospital policies, procedures, and regulatory guidelines.
Maintain a neat, clean, safe, and cost-effective patient and unit environment.
Monitor, analyze, and interpret rhythms and arrhythmias accurately, and document and communicate interpretations appropriately.
Assist medical and nursing staff with direct patient care, including activities of daily living and assignments delegated by a registered nurse.
Maintain and operate applicable equipment and perform quality monitoring as appropriate to the work area.
Maintain and document applicable required education.
Demonstrate positive customer service and co-worker relations and comply with the attendance policy.
Participate in departmental and institutional continuous quality improvement activities.
Perform work cost-effectively and in accordance with departmental pay practices and scheduling policies, including overtime, varied shifts, and on-call situations.
Perform work in alignment with the organization’s mission and strategic plan and follow applicable organizational and departmental policies and procedures.
Perform related duties as assigned.