Health Unit Coordinator - Pediatric Medical/Surgical

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

11h • Onsite

About The Position

The Health Unit Coordinator supports day-to-day operations on a pediatric medical/surgical unit at American Family Children's Hospital in Madison, Wisconsin. The role helps create a warm and welcoming atmosphere for patients, families, and visitors and provides general support to patients, family members, and staff. The coordinator works with the clinical team to coordinate patient care and help ensure the unit runs smoothly and efficiently.

This is a part-time position at 0.90 FTE, or 36 hours per week. It is a day/evening position involving a mix of eight- and twelve-hour shifts. Shift times vary and may include 7 a.m.–7:30 p.m., 11 a.m.–11:30 p.m., 7 a.m.–3:30 p.m., and 3 p.m.–11:30 p.m. A rotation every third weekend is required, and hours may vary based on departmental operational needs.

Requirements

• High school diploma.
• At least 1 year of experience in a medical or customer service environment, or experience of a similar nature.
• Excellent communication and organizational skills.
• High attention to detail.

Nice To Haves

• At least 1 year of experience in a medical environment.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, and manage databases.
• Provide general support to patients, family members, and other staff.
• Use communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records and perform other clerical duties.

Benefits

• Health and dental insurance.
• Paid time off.
• Retirement plans.
• Two-week paid parental leave.
• Adoption assistance.
• Schedule and shift options intended to support flexibility and work-life balance.
• Access to the UW Health Employee Wellbeing Department, which supports emotional, financial, and physical well-being.
• Tuition benefits for coursework associated with career advancement.
• Opportunity to earn a referral bonus for referring applicants to open, posted positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED