Health Unit Coordinator - Pediatric Medical/Surgical

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

15h • Onsite

About The Position

The Health Unit Coordinator (HUC) supports the day-to-day operations of a unit at American Family Children's Hospital in Madison, Wisconsin, helping create a warm and welcoming atmosphere for patients, families, and visitors. The role provides general support to patients, family members, and staff, and helps ensure the unit operates smoothly and efficiently.

The HUC uses communication and organizational skills to support patient care and collaborates with the clinical team to coordinate admissions, transfers, and discharges. The position also performs clerical duties, including maintaining accurate electronic health records.

Requirements

• High school diploma.
• At least 1 year of experience in a medical or customer service environment, or experience of a similar nature.

Nice To Haves

• At least 1 year of experience in a medical environment.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, and manage databases.
• Provide general support to patients, family members, and other staff.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records and perform other clerical duties.

Benefits

• Health and dental insurance.
• Paid time off.
• Retirement plans.
• Two-week paid parental leave.
• Adoption assistance.
• Flexible schedule and shift options intended to support work-life balance.
• Access to the UW Health Employee Wellbeing Department and resources supporting emotional, financial, and physical well-being.
• Tuition benefits for coursework associated with career advancement.
• Referral bonus for referring candidates to open, posted positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED