Health Unit Coordinator - Pediatric Medical/Surgical

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

18h • Onsite

About The Position

The Health Unit Coordinator (HUC) supports the day-to-day operations of a unit at American Family Children's Hospital in Madison, Wisconsin, helping create a warm and welcoming atmosphere for patients, families, and visitors. The role provides general support to patients, family members, and staff and helps ensure that unit operations run smoothly and efficiently.

The HUC works with the clinical team to coordinate patient care, including admissions, transfers, and discharges. The position also performs clerical and administrative tasks, maintains accurate electronic health records, and uses communication and organizational skills to support patient care.

This is a part-time, 0.90 FTE position averaging 36 hours per week. It is a day/evening role with a mix of eight- and twelve-hour shifts. Shift times vary, and weekend rotation is required. Hours may vary based on departmental operational needs.

Requirements

• High school diploma.
• At least 1 year of experience in a medical or customer service environment, or experience of a similar nature.
• Excellent communication and organizational skills.
• High attention to detail.

Nice To Haves

• At least 1 year of experience in a medical environment.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, and manage databases.
• Provide general support to patients, family members, and other staff.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records.
• Perform other clerical duties to support patient care and unit operations.

Benefits

• Health and dental insurance.
• Paid time off.
• Retirement plans.
• Two weeks of paid parental leave.
• Adoption assistance.
• Schedule and shift options that offer flexibility and work-life balance.
• Access to the UW Health Employee Wellbeing Department and resources supporting emotional, financial, and physical well-being.
• Tuition benefits for coursework associated with career advancement.
• Opportunity to earn a referral bonus for referring applicants to open, posted positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED