Health Unit Coordinator - Pediatric Medical/Surgical

UW Health • Madison, WI

1d • Onsite

About The Position

The Health Unit Coordinator supports day-to-day operations in a pediatric medical/surgical unit at American Family Children's Hospital in Madison, Wisconsin. The role helps create a warm and welcoming atmosphere for patients, families, and visitors, and provides clerical and operational support to patients, family members, and staff. The coordinator works with the clinical team to support patient care and coordinate admissions, transfers, and discharges, while maintaining accurate electronic health records.

This is a part-time position at 0.80 FTE, or 32 hours per week. It is a day/evening position with a mix of eight- and twelve-hour shifts. Shifts vary, and weekend rotation is required. Hours may vary based on departmental operational needs.

Requirements

• High school diploma.
• One year of experience in a medical or customer service environment, or experience of a similar nature.

Nice To Haves

• One year of experience in a medical environment.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, and manage databases.
• Provide general support to patients, family members, and other staff.
• Use communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records and perform other clerical duties.

Benefits

• Health and dental insurance
• Paid time off
• Retirement plans
• Two-week paid parental leave
• Adoption assistance
• Flexible scheduling options intended to support work-life balance
• Resources through the UW Health Employee Wellbeing Department supporting emotional, financial, and physical well-being
• Tuition benefits for coursework associated with career advancement
• Referral bonus for referring applicants to open, posted positions

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED