Health Unit Coordinator - Pediatric Medical/Surgical

UW Health • Madison, WI

2d • $20 - $24 • Onsite

About The Position

The Health Unit Coordinator (HUC) supports day-to-day operations on a pediatric medical/surgical unit at American Family Children's Hospital in Madison, Wisconsin. The role helps create a warm and welcoming atmosphere for patients, families, and visitors and provides general administrative and clerical support to patients, family members, and staff.

The HUC manages unit operations such as answering phones, organizing files, ordering supplies, handling correspondence, and managing databases. The position also collaborates with the clinical team to coordinate patient admissions, transfers, and discharges, and maintains accurate electronic health records with close attention to detail.

Requirements

• High school diploma.
• One year of experience in a medical or customer service environment, or experience of a similar nature.

Nice To Haves

• One year of experience in a medical environment.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, and manage databases.
• Provide general support to patients, family members, visitors, and staff.
• Use communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records and perform other clerical duties.

Benefits

• Health and dental insurance.
• Paid time off.
• Retirement plans.
• Two weeks of paid parental leave.
• Adoption assistance.
• Flexible schedule and shift options intended to support work-life balance.
• Access to the UW Health Employee Wellbeing Department, supporting emotional, financial, and physical well-being.
• Tuition benefits for coursework associated with career advancement.
• Opportunity to earn a referral bonus.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED