Health Unit Coordinator - Pediatric Medical/Surgical

UW Health • Madison, WI

2d • $20 - $24 • Onsite

About The Position

The Health Unit Coordinator (HUC) supports day-to-day operations on a pediatric medical/surgical unit at American Family Children's Hospital in Madison, Wisconsin. The role helps provide a warm and welcoming atmosphere for patients, families, and visitors, and supports the clinical team with the coordination of patient care and clerical work.

This is a part-time, 0.90 FTE position scheduled for 36 hours per week. It is a day/evening position with a mix of eight- and twelve-hour shifts. Shift times vary, and hours may change based on departmental operational needs. An every-third-weekend rotation is required.

Requirements

• High school diploma.
• One year of experience in a medical or customer service environment, or experience of a similar nature.

Nice To Haves

• One year of experience in a medical environment.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members, and staff.
• Use communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records and perform other clerical duties.

Benefits

• Health and dental insurance.
• Paid time off.
• Retirement plans.
• Two-week paid parental leave.
• Adoption assistance.
• Flexible schedule and shift options intended to support work-life balance.
• Employee wellbeing resources supporting emotional, financial, and physical well-being.
• Tuition benefits for coursework associated with career advancement.
• Referral bonus for referring candidates to open, posted positions.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED