Health Unit Coordinator - Cardiovascular ICU

Cleveland Clinic • Cleveland, OH

3d • Onsite

About The Position

Join Cleveland Clinic’s Main Campus, where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers support one another. J54 is one of seven Cardiovascular Intensive Care Units and specializes in heart and lung transplants, extracorporeal membrane oxygenation (ECMO), LVAD, Impella, coronary artery bypass surgery, and valve repair or replacement. Post-operative patients come directly from the operating room and are recovered, stabilized, weaned, and extubated in these units. The units also accept complex patients from other facilities, including those with surgical complications or patients needing further evaluation. The patient population has diverse and complex medical problems that may require IABP therapy or CRRT.

The Health Unit Coordinator works full-time on days, from 7:00 a.m. to 7:30 p.m. The role welcomes and orients newly admitted and transferred patients, responds to call lights, assists with admissions, transfers, and discharges, supports patients and families with wayfinding and resource access, maintains patient records and care-related documents, and assists with unit clerical functions and troubleshooting equipment failures.

The role requires frequent data entry, standing, and walking for extensive periods. It also involves possible exposure to communicable diseases or body fluids, and requires following standard precautions and using personal protective equipment as required.

Requirements

• High school diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training, or equivalent coursework.
• Full range of motion, manual and finger dexterity, and eye-hand coordination.
• Ability to perform frequent data entry and stand and walk for extensive periods.
• Normal or corrected speech, hearing, and vision.
• Follow standard precautions and use personal protective equipment as required.

Nice To Haves

• College degree.
• Microsoft Office experience.

Responsibilities

• Greet, welcome, and orient newly admitted and transferred patients to the unit in person.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers, and discharges.
• Help patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions.
• Help troubleshoot equipment failures, including call systems, portable phones, WOWs, and other unit devices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED