Health Unit Coordinator - Cardiovascular Short Stay

Cleveland Clinic • Cleveland, OH

3d • Onsite

About The Position

The Health Unit Coordinator works in Cleveland Clinic’s Cardiovascular Short Stay Unit at the Main Campus, where patients recover from conscious sedation procedures, including cardiac catheterizations and electrophysiology interventions. These stays typically last less than 23 hours, with telemetry monitoring as needed. The unit also prepares patients for kidney, liver, heart, and lung transplants. The related Post Anesthesia Care Unit/Cardiac Accelerated Recovery Unit serves patients recovering from general anesthesia after cardiac, thoracic, vascular, and electrophysiology procedures.

The coordinator provides customer service to patients, families, and visitors and uses administrative and clerical skills to support efficient department operations and patient care. This is a full-time evening position; the posting lists a 3:00 p.m.–11:30 p.m. schedule in one section and 3:00 p.m.–11:00 p.m. in another.

Requirements

• High school diploma or GED.
• One year of experience in a customer service-related role.
• Experience with typing, computer training, or equivalent coursework.

Nice To Haves

• College degree.
• Microsoft Office experience.

Responsibilities

• Greet, welcome, and orient newly admitted and transferred patients to the unit in person.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers, and discharges.
• Help patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions.
• Help troubleshoot equipment failures involving the call system, portable phones, WOWs, and other unit devices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED