About The Position

The Emergency Department Tech/Unit Coordinator provides clinical patient care support in a caring, safe, and efficient manner under the direction of a registered nurse. The role also performs clerical duties and supports patient admission and discharge across multiple computer systems, phlebotomy, EKG lead placement, trauma care, and respiratory functions. The position supports patient care, unit operations, equipment readiness, documentation, and communication in the emergency department. It includes assisting patients with mobility, hygiene, comfort, and other care needs; collecting and transporting specimens; supporting clinical procedures; maintaining accurate records; and following safety, infection-control, regulatory, privacy, and company policies.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).

Nice To Haves

  • Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing students who have completed a Fundamentals of Nursing course at an accredited nursing school.
  • Previous emergency department experience.
  • Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).

Responsibilities

  • Measure and document intake and output, height and weight, and vital signs.
  • Apply, monitor, and document restraint use; perform standard safety checks on high-risk patients.
  • Obtain timed cardiac markers for patients with life-threatening heart disease.
  • Verify that patients are registered before discharge and correct registration errors in computer systems.
  • Perform and document patient mobility and exercise, comfort, rest and sleep, hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination needs.
  • Transport patients, laboratory work, specimens, and blood.
  • Organize, assemble, clean, disinfect, and maintain equipment and supplies; communicate equipment malfunctions to biomedical engineering.
  • Stock the trauma room for trauma patients.
  • Apply and document non-sterile hot or cold packs and compresses, bandages, and elastic stockings.
  • Operate equipment safely, including beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, and bed scales.
  • Perform venipuncture for specimen collection under RN direction, label specimens appropriately, and ensure delivery to the Clinical Laboratory.
  • Perform routine 12-lead electrocardiography under RN direction.
  • Assist the RN or respiratory therapist with nasal cannula placement.
  • Assist physicians and NP/PAs with procedure set-ups, including sterile fields.
  • Accurately transcribe and enter physician and department orders and messages; page consultations and locate providers as needed.
  • Set up admission charts and disassemble discharged and transferred charts, ensuring completion.
  • Perform equipment safety checks and quality assurance/quality control on point-of-care testing machines.
  • Update patient files and the hospital billing system with information needed to complete the collection cycle; obtain patient or guarantor signatures for release of information.
  • Ensure medical record number assignments are accurate and that ordering, attending, referring, and primary care physicians are correctly documented in the hospital computer system.
  • Provide support to patients with orthopedic injuries, including splinting and crutch training, and assist physicians.
  • Perform wound-care irrigation.
  • Respond appropriately in lifesaving situations.
  • Handle desk communications promptly, including intercom calls, pages, and routing messages to the appropriate person.
  • Safeguard patients’ clothing and valuables.
  • Track equipment and supplies and notify appropriate personnel about broken or lost equipment and missing supplies.
  • Follow universal precautions, infection-control, OSHA, regulatory, and facility safety policies and procedures.
  • Assist with admitting, physical examinations, transferring, and discharging patients.
  • Receive oncoming reports and give off-going reports.
  • Assist with orientation of new employees as needed.
  • Use A.I.D.E.T. when communicating with patients, families, visitors, coworkers, and customers.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
  • Perform other duties as assigned.
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