Unit Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent.
• American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card before the start date and maintained thereafter.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Knowledge of computer hardware and software.
• Ability to speak proficiently and understand written and verbal instructions in English.
• Critical-thinking and problem-solving skills.
• Ability to work in a stressful environment with customers/patients and families of varying ages and levels of understanding, and respond appropriately to life-threatening situations.
• Ability to multitask and handle multiple priorities.
• Ability to meet the physical demands of the role, including frequent movement, occasional lifting or moving objects up to 50 pounds, and potentially lifting, turning, pulling, pushing, or ambulating people or equipment for up to 90% of the assigned shift.
• Ability to work in varied environments, potentially including exposure to biohazards, and follow OSHA and CDC guidelines.
• Ability to communicate information and perform tasks requiring visual acuity and hand-eye coordination.
• May need to travel to facilities within and beyond the county perimeter and use a personal vehicle.

Nice To Haves

• Previous experience in a healthcare environment.

Responsibilities

• Respond to customer/patient and family concerns, requests, or emergencies with sensitivity and respect.
• Answer call lights promptly and phone calls to facilitate communication between licensed practitioners and clinical staff.
• Coordinate and schedule customer/patient appointments and transportation, and process admissions, discharges, and unit transfers in a timely manner.
• Maintain customer/patient demographic information and medical charts.
• Process licensed practitioners’ orders promptly, ensure accurate order management, and communicate vital information to applicable clinical staff.
• Maintain Teletracking information for the nursing unit, document accurate and appropriate information, manage applicable unit equipment, and help ensure a clean work environment.
• Contribute to a positive customer/patient experience, including purposeful hourly rounding and bedside shift reports.
• Act as a unit SuperUser for applicable computer software applications, downtime procedures, and current forms.
• Access medication storage on a limited basis as needed to perform requested functions.