About The Position

The Emergency Department Tech/Unit Coordinator provides clinical patient care support in a caring, safe, and efficient manner under the direction of an RN. The role also performs clerical and coordination duties, including admitting and discharging patients in multiple computer systems, phlebotomy, EKG lead placement, trauma care, and respiratory functions. UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute, and Brown Cancer Center. With more than 12,000 team members, UofL Health's mission is to deliver patient-centered care to every patient each day.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).

Nice To Haves

  • Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing students who have completed a Fundamentals of Nursing course from an accredited school of nursing.
  • Previous Emergency Department experience.
  • Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).

Responsibilities

  • Measure and document intake and output, heights and weights, and vital signs.
  • Apply, monitor, and document restraint usage and perform safety checks on high-risk patients.
  • Obtain timed cardiac markers for patients with life-threatening heart disease.
  • Verify patient registration before discharge and correct errors in the relevant systems.
  • Perform and document patient mobility, exercise, comfort, rest, sleep, hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination needs.
  • Transport patients, lab work, specimens, and blood.
  • Organize, assemble, clean, and disinfect equipment and supplies; maintain disinfectant solutions and report equipment malfunctions to biomedical engineering.
  • Stock the trauma room in preparation for trauma patients.
  • Apply and document non-sterile hot or cold packs and compresses, bandages, elastic stockings, and similar items.
  • Safely operate beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, bed scales, and other equipment.
  • Perform venipuncture for specimen collection under RN direction, label specimens appropriately, and ensure delivery to the Clinical Laboratory.
  • Perform routine 12-lead electrocardiography testing under RN direction.
  • Assist the RN or respiratory therapist with nasal cannula placement.
  • Assist physicians and advanced practice providers with procedure setups, including sterile fields.
  • Accurately transcribe and enter physician and department orders and messages; page consults and locate providers as needed.
  • Set up admission charts and disassemble discharged and transferred charts, ensuring completion.
  • Perform equipment safety checks and quality assurance and quality control on point-of-care testing machines.
  • Update patient files and the hospital billing system with information needed to complete the collection cycle, and obtain patient or guarantor signatures for release of information.
  • Ensure patient medical record number assignments are accurate and ordering, attending, referring, and primary care physicians are correctly documented in the hospital computer system.
  • Support care for patients with orthopedic injuries, including splinting, crutch training, and assisting the physician.
  • Perform wound care irrigation.
  • Respond appropriately in lifesaving situations.
  • Handle desk communications promptly, including responding to intercoms and pages and routing messages to the appropriate person.
  • Safeguard patients' clothing and valuables.
  • Track equipment and supplies and notify appropriate persons about broken or lost equipment and missing supplies.
  • Follow universal precautions, infection control, OSHA, regulatory, and facility safety policies and procedures.
  • Assist with admitting, physical examination, transferring, and discharging patients.
  • Receive oncoming reports and give off-going reports.
  • Assist with orientation of new employees as necessary.
  • Use A.I.D.E.T. when communicating with patients, families, visitors, coworkers, and customers.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
  • Perform other duties as assigned.
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