Patient Care Assistant/Unit Coordinator, Mary and Elizabeth Hospital, 3C Med Psych, 7p-7a

UofL Health • Louisville, KY

3d • Onsite

About The Position

The Patient Care Assistant/Unit Coordinator performs clerical duties on the unit under the direction of Licensed Nursing Personnel and provides clinical patient care support under the direction of an RN. The role requires professional communication with staff across departments and a personable, professional manner with physicians, patients, families, visitors, and coworkers. The employee supports patient- and family-centered care and may also perform phlebotomy, EKG lead placement, and respiratory functions.

The position includes transcribing orders and messages, maintaining patient medical records, handling unit communications, collecting unit data, and assisting with patient care. Patient care duties include measuring and documenting intake and output, height, weight, and vital signs; monitoring and documenting restraint use; collecting specimens; performing point-of-care testing; and supporting patients with mobility, exercise, comfort, hygiene, grooming, dressing, skin and nail care, dietary, and toileting needs.

The role also includes organizing supplies and equipment, cleaning and bedmaking, assisting with admissions and discharges, transporting patients and specimens, and maintaining compliance with safety, infection-control, regulatory, privacy, and organizational policies. The employee is expected to demonstrate professionalism, confidentiality, effective communication, collaboration, and strong customer service.

Requirements

• High school diploma or GED/equivalent.
• Basic Life Support certification through the American Heart Association.
• Ability to communicate effectively verbally and in writing.
• Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
• Demonstrated initiative, communication, problem-solving, organization, flexibility, critical thinking, work ethic, interpersonal skills, and ability to work collaboratively as part of a team.
• Ability to critically think through complex patient situations, process improvements, and evidence-based practice.

Nice To Haves

• Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing student status with completion of a Fundamentals of Nursing course from an accredited school of nursing.
• Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).
• Current and in good standing with the state licensing board, or enrollment in an accredited school of nursing with completion of a Fundamentals of Nursing course; LPNs may apply.

Responsibilities

• Transcribe and compute physician and department orders and messages accurately, and communicate physician orders to the responsible nurse.
• Assemble, maintain, and organize patient medical records; prepare admission charts and check discharged or transferred charts for completeness.
• Handle desk communications promptly, route messages, and direct patient information requests to nurses.
• Collect required unit data.
• Measure and document intake and output, height, weight, and vital signs.
• Apply, monitor, and document restraint usage.
• Collect urine, stool, and sputum specimens; perform and document point-of-care testing.
• Perform and document patient mobility, exercise, comfort, rest, sleep, hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination support.
• Organize equipment and supplies; complete bedmaking and unit cleaning assignments.
• Perform and document perineal care and apply unsterile hot/cold packs or compresses, bandages, and elastic stockings.
• Safely operate equipment such as beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, and bed scales.
• Order stock and maintain and enter charged items according to procedure.
• Orient new personnel to the unit desk.
• Assist with patient admissions, physical examinations, transfers, and discharges.
• Transport patients, lab work, specimens, and blood.
• Follow universal precautions, infection-control, OSHA, facility safety, and other regulatory policies and procedures.
• Maintain compliance with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
• Demonstrate effective communication, customer service, professionalism, confidentiality, collaboration, and commitment to organizational values.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED