About The Position

The Patient Care Assistant/Unit Coordinator performs clerical duties on the unit under the direction of Licensed Nursing Personnel and provides clinical patient care support under the direction of an RN. The role requires professional communication with department personnel and other departments, and a personable, professional manner with physicians, patients, families, visitors, and coworkers. The employee supports patient- and family-centered care and may perform functions including phlebotomy, EKG lead placement, and respiratory functions. This position is at UofL Hospital in the 9W Surgical ICU. The listed schedule is PRN, nights from 7 p.m. to 7 a.m. UofL Health is an integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, and over 12,000 team members. Its mission is to deliver patient-centered care.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support certification through the American Heart Association.
  • Ability to communicate effectively verbally and in writing.
  • Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
  • Ability to critically think through complex patient situations, process improvements, and evidence-based practice.
  • Must demonstrate initiative, communication, problem-solving, proactive planning, service excellence, organization, flexibility, critical thinking, strong work ethic, interpersonal skills, and teamwork.

Nice To Haves

  • Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing students who have completed a Fundamentals of Nursing course at an accredited school of nursing.
  • Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).
  • Current and in good standing with the state licensing board, or enrollment in an accredited school of nursing with completion of a Fundamentals of Nursing course; LPNs may apply.

Responsibilities

  • Accurately transcribe and compute physician and department orders and messages, write legibly, and communicate physician orders to the responsible nurse.
  • Assemble and maintain patient medical records; prepare admission charts and disassemble discharged or transferred charts, checking for completeness.
  • Handle unit desk communications promptly, including intercom calls, pages, and routing messages to the appropriate person.
  • Replace forms in patient records and promptly route requests for patient information to a nurse.
  • Collect required unit data.
  • Measure and document intake and output, height, weight, and vital signs.
  • Apply, monitor, and document restraint use.
  • Collect urine, stool, and sputum specimens.
  • Perform and document point-of-care testing.
  • Perform and document patient mobility, exercise, comfort, rest, and sleep care needs.
  • Perform and document patient hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination needs.
  • Organize equipment and supplies; complete unit bedmaking and cleaning assignments.
  • Perform and document perineal care and apply unsterile hot or cold packs or compresses, bandages, and elastic stockings.
  • Safely and correctly operate beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, and bed scales.
  • Maintain courteous and effective telephone and in-person interactions.
  • Order stock and maintain and enter charged items at the end of the shift according to procedure.
  • Orient new personnel to the unit desk.
  • Assist with patient admission, physical examinations, transfers, and discharge.
  • Transport patients, lab work, specimens, and blood.
  • Follow universal precautions, infection control, OSHA, regulatory, and facility safety policies and procedures.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements; maintain confidentiality.
  • Demonstrate professionalism, service, and organizational values; collaborate with and support team members and provide effective customer service.
  • Perform other duties as assigned.
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