About The Position

The Unit Coordinator performs clerical duties on the unit under the direction of Licensed Nursing Personnel. The role uses professional communication with department personnel and other departments in relation to patient care, and maintains a personable, professional attitude when interacting with physicians, patients, families, visitors, and co-workers. The coordinator supports the organization’s mission, vision, and values; maintains patient records and accurate station census information; keeps workstations clean and organized; and orders, stocks, and maintains clerical supplies and patient care documents. The role also requires compliance with organizational policies, HIPAA privacy and security requirements, and department safety standards, along with other duties as assigned. UofL Health expects employees to demonstrate honesty, integrity, compassion, teamwork, professionalism, continuous improvement, responsible use of resources, and a commitment to high-quality, patient-centered care.

Requirements

  • High school diploma or GED/equivalent.
  • Experience in charging supplies.
  • Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
  • Effective time management skills.
  • Strong interpersonal communication skills.
  • Ability to communicate effectively in English, verbally and in writing.
  • Ability to work well with ambiguity and continuous changes.
  • Ability to assist others in developing problem-solving and reasoning skills.
  • Understanding of computer operating systems and general navigation of electronic environments.
  • Ability to use Microsoft Office.

Nice To Haves

  • Previous clerical and computer experience.
  • Strong familiarity with medical terminology.
  • Experience with software systems.

Responsibilities

  • Support the mission, vision, and values of the organization.
  • Communicate effectively with patients, physicians, nurses, visitors, and other customers using verbal and non-verbal communication skills.
  • Maintain patient records by properly stickering, identifying, and filing patient documents.
  • Forward medical records to the HIM department upon discharge.
  • Ensure station census is accurate and patients are correctly represented in computer systems.
  • Maintain clean and organized workstations.
  • Report hazards and unsafe practices to leadership or other appropriate individuals.
  • Order, stock, and maintain clerical supplies and patient care documents.
  • Write legibly and transcribe communications accurately.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements.
  • Maintain confidentiality and protect sensitive data.
  • Adhere to organizational and department-specific safety standards and guidelines.
  • Collaborate with and support team members, and provide exceptional customer service to the health care community.
  • Perform other duties as assigned.
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