About The Position

The Patient Care Assistant/Unit Coordinator performs clerical duties on the unit under the direction of Licensed Nursing Personnel and provides clinical patient-care support under the direction of an RN. The role requires professional, effective communication with department personnel and others involved in patient care, along with a personable and professional attitude toward physicians, patients, families, visitors, and coworkers. The position supports patient- and family-centered care and may perform functions including phlebotomy, EKG lead placement, and respiratory functions. The employee transcribes and communicates orders, maintains patient records, handles unit communications, collects unit data, and supports patient admissions, transfers, and discharges. Clinical support includes documenting vital signs and intake and output, applying and monitoring restraints, collecting specimens, performing point-of-care testing, and assisting with mobility, comfort, hygiene, grooming, dietary, toileting, and other patient care needs. The role also maintains equipment and supplies, transports patients and materials, and follows safety, infection-control, regulatory, privacy, and organizational policies. UofL Health is a regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute, and Brown Cancer Center. It has more than 12,000 team members and focuses on delivering patient-centered care.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support certification through the American Heart Association.
  • Ability to communicate effectively verbally and in writing.
  • Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
  • Ability to think critically through complex patient situations, process improvements, and evidence-based practice.
  • Demonstrated initiative, communication, problem-solving, proactive planning, service excellence, organization, flexibility, critical thinking, work ethic, interpersonal skills, and teamwork.

Nice To Haves

  • Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing students who have completed the Fundamentals of Nursing course at an accredited school of nursing.
  • Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).
  • Current good standing with the state licensing board, or enrollment in an accredited school of nursing with completion of the Fundamentals of Nursing course; LPNs may apply.

Responsibilities

  • Transcribe and compute physician orders, department orders, and messages accurately; communicate physician orders to the responsible nurse.
  • Assemble, maintain, set up, and disassemble patient medical records and charts, checking records for completeness and replacing forms as needed.
  • Handle desk communications promptly, including responding to intercoms and pages and routing messages and patient-information requests appropriately.
  • Collect required unit data and measure and document intake and output, height, weight, and vital signs.
  • Apply, monitor, and document restraint usage.
  • Collect urine, stool, and sputum specimens; perform and document point-of-care testing.
  • Perform and document patient mobility and exercise, comfort, rest, sleep, hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination needs.
  • Organize equipment and supplies; complete bedmaking and unit cleaning assignments.
  • Perform and document perineal care and apply unsterile hot/cold packs or compresses, bandages, and elastic stockings.
  • Operate patient-care equipment safely and correctly, including beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, and bed scales.
  • Maintain courteous and effective telephone and in-person interactions.
  • Order stock and maintain and enter charged items at the end of the shift according to procedure.
  • Orient new personnel in desk procedures.
  • Assist with admitting, physical examinations, transferring, and discharging patients.
  • Transport patients, lab work, specimens, and blood.
  • Follow universal precautions, infection-control, OSHA, regulatory, facility-safety, company-policy, and HIPAA privacy and security requirements.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service