About The Position

The Unit Coordinator performs clerical duties on the unit under the direction of Licensed Nursing Personnel. The role uses professional communication with department personnel and other departments in relation to patient care, and maintains a personable and professional attitude with physicians, patients, families, visitors, and coworkers. The coordinator maintains patient records and accurate station census information, forwards medical records to the Health Information Management department upon discharge, and supports an organized workstation and well-stocked supply and document areas. The role also helps uphold organizational policies, patient privacy, safety standards, and UofL Health’s values of honesty, integrity, compassion, teamwork, and excellent patient care.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
  • Experience charging supplies.
  • Effective time management skills.
  • Strong interpersonal communication skills.
  • Ability to communicate effectively in English in verbal and written formats.
  • Ability to work well with ambiguity and continuous changes.
  • Ability to assist others in developing problem-solving and reasoning skills.
  • Understanding of computer operating systems and general navigation of electronic environments.
  • Ability to use Microsoft Office.

Nice To Haves

  • Previous clerical or computer experience.
  • Knowledge of medical terminology.
  • Experience with software systems.

Responsibilities

  • Support the mission, vision, and values of the organization.
  • Communicate effectively with patients, physicians, nurses, visitors, and other customers using verbal and non-verbal communication skills.
  • Maintain patient records by stickering, identifying, and filing patient documents properly.
  • Forward medical records to the HIM department upon discharge.
  • Ensure the station census is accurate and patient information is correct in computer systems.
  • Maintain clean and organized workstations.
  • Report hazards and unsafe practices to leadership or other appropriate individuals.
  • Order, stock, and maintain clerical supplies and patient care documents.
  • Write legibly and accurately transcribe communications.
  • Maintain compliance with company policies, procedures, and standards of conduct.
  • Comply with HIPAA privacy and security requirements and maintain confidentiality.
  • Demonstrate service, professionalism, and appropriate conduct and demeanor.
  • Protect sensitive data and follow organizational and department safety standards and guidelines.
  • Collaborate with and support team members, providing exceptional customer service to people across the health care community.
  • Perform other duties as assigned.
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