About The Position

The Patient Care Assistant/Unit Coordinator performs clerical duties on the unit under the direction of Licensed Nursing Personnel and provides clinical patient-care support under the direction of an RN. The role requires professional communication with department personnel and other departments, and a personable, professional manner with physicians, patients, families, visitors, and coworkers. The employee supports patient- and family-centered care and may perform functions including phlebotomy, EKG lead placement, and respiratory functions. This position is with UofL Hospital’s 8W Surgical ICU at UofL Hospital - UMC in Louisville, Kentucky. It is part-time, with a night schedule of 7 p.m. to 7 a.m.

Requirements

  • High school diploma or GED/equivalent.
  • Basic Life Support certification through the American Heart Association.
  • Ability to communicate effectively verbally and in writing.
  • Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
  • Critical-thinking ability to work through complex patient situations, process improvements, and evidence-based practice.
  • Ability to demonstrate initiative, problem-solving, organization, flexibility, strong work ethic, interpersonal skills, teamwork, and effective time management.
  • Commitment to confidentiality, safety standards, professionalism, and excellent customer service.

Nice To Haves

  • Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing students who have completed a Fundamentals of Nursing course at an accredited school of nursing.
  • Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).
  • Current good standing with a state licensing board, or enrollment in an accredited school of nursing with completion of a Fundamentals of Nursing course; LPNs may apply.

Responsibilities

  • Accurately transcribe and compute physician and department orders and messages, and communicate physician orders to the responsible nurse.
  • Assemble and maintain patient medical records; prepare admission charts and check discharged or transferred charts for completeness.
  • Handle desk communications promptly, including intercoms, pages, and routing messages; promptly route requests for patient information to nurses.
  • Collect required unit data and measure and document intake and output, height, weight, and vital signs.
  • Apply, monitor, and document restraint usage.
  • Collect urine, stool, and sputum specimens, and perform and document point-of-care testing.
  • Perform and document patient mobility and exercise, comfort, rest, and sleep care; assist with hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination needs.
  • Organize equipment and supplies, complete bedmaking and unit-cleaning assignments, and order stock and account for charged items according to procedure.
  • Perform and document perineal care; apply unsterile hot or cold packs and compresses, bandages, and elastic stockings.
  • Operate equipment safely and correctly, including beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, and bed scales.
  • Assist with patient admission, physical examination, transfer, and discharge; transport patients, lab work, specimens, and blood.
  • Orient new personnel to desk procedures.
  • Follow universal precautions, infection-control, OSHA, facility safety, regulatory, and organizational policies and procedures; maintain HIPAA confidentiality and protect sensitive information.
  • Communicate courteously and effectively with patients, families, visitors, physicians, coworkers, and others; collaborate with and support team members.
  • Demonstrate professionalism, service excellence, organizational values, and commitment to safe, high-quality patient care.
  • Perform other duties as assigned.
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