Health Unit Coordinator | Family Place | Full Time Nights

Concord Hospital Health System • Concord, NH

5d

About The Position

The Health Unit Coordinator (HUC) 2 provides clerical and patient customer-service support as part of the patient care team. The role connects providers, staff, patients, families, and inter- and intra-department areas using fax, phone, and computers. The HUC may register patients and perform other data-management activities, and works under the direction of the daily shift supervisor and unit resource person.

The position is full time and works nights in the Family Place. It requires a high school diploma or equivalent (GED), outstanding customer-service skills, and experience with Microsoft Office applications in a Windows environment. The employee must obtain a New Hampshire Notary Public certification within four months of hire and keep it current.

Requirements

• High school diploma or equivalent (GED).
• Outstanding customer-service skills.
• Experience with Microsoft Office applications in a Windows environment.
• Obtain a Notary Public certification in the State of New Hampshire within four months of hire and keep it current.

Responsibilities

• Coordinate patient and information flow at the desk among clinical staff, patients and families, and other departments.
• Greet patients and families and complete patient registration.
• Complete order entry, coordinate computer downtime, and coordinate patient information changes in the computer.
• Demonstrate time-management skills.
• Prepare, organize, and/or disassemble patient medical records according to HIMS specifications.
• Help ensure a clean and safe environment with appropriately stocked supplies and functioning equipment.
• Perform job-specific requirements and other duties as assigned.
• Serve as a preceptor for new employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED