Health Unit Coordinator - Family Practice & Forensics

UW Health • Madison, WI

13d • Onsite

About The Position

The Health Unit Coordinator (HUC) manages and facilitates the day-to-day operations of a unit, helping create a warm and welcoming atmosphere for patients, families, and visitors. The role provides general support to patients, family members, and staff and helps ensure unit operations run smoothly and efficiently. The HUC supports patient care through effective communication and organization, collaborates with the clinical team to coordinate admissions, transfers, and discharges, and maintains accurate electronic health records and performs other clerical duties.

This position is based at University Hospital in Madison, Wisconsin. It is 0.40 FTE, or 16 hours per week. The schedule is mostly weekday evening hours (3:00 p.m.–11:30 p.m.), with work from 7:00 a.m.–7:30 p.m. on Friday and a weekend rotation of 7:00 a.m.–7:30 p.m. on Saturday and Sunday. Hours may vary based on departmental operational needs.

Requirements

• At least 1 year of experience in a medical or customer service environment, or similar experience.
• High school diploma or equivalent preferred.
• At least 1 year of experience in a medical environment preferred.

Nice To Haves

• High school diploma or equivalent.
• At least 1 year of experience in a medical environment.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members, and staff.
• Use communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records and perform other clerical duties.

Benefits

• Flexible schedule and shift options intended to support work-life balance.
• Resources through the UW Health Employee Wellbeing Department supporting emotional, financial, and physical well-being.
• Tuition benefits eligibility for coursework associated with career advancement.
• Opportunity to earn a referral bonus for referring people to open, posted positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed