Unit Coordinator

Valley Forge Medical•Lower Providence Township, PA

About The Position

Valley Forge Medical Center is seeking a dedicated Unit Coordinator to provide essential administrative support to the nursing department under the nurse manager's direction. The role coordinates unit communication, manages admissions processes, and supports efficient information flow within the hospital. The Unit Coordinator welcomes and admits patients, helps complete required admission forms, maintains accurate patient and census records, coordinates transfers, room changes, and discharges, and communicates pertinent information to the interdisciplinary team. The position also handles incoming calls, monitors the call bell system and alerts nurses as indicated, follows up on patient arrivals and concerns, manages waitlists, and provides excellent customer service. The schedule is a day shift from 6:45 AM to 3:15 PM, including every other weekend and 3–4 weekday shifts, for 32–40 hours per week.

Requirements

  • High school diploma or equivalent.
  • Proficiency with computers and relevant software.
  • Strong filing and record-keeping skills.
  • Excellent interpersonal and communication skills.
  • Knowledge of medical terminology.
  • Strong organization and time-management skills.
  • Knowledge of admissions protocols and paperwork.
  • Cultural competence.

Nice To Haves

  • Additional healthcare administration training or experience.
  • Hospital experience.
  • Certified Medical Assistant certification.

Responsibilities

  • Coordinate unit communication via email, telephone, and electronic medical records.
  • Maintain the current census and record admissions, discharges, and transfers.
  • Initiate transfers and coordinate room changes and discharges with relevant departments.
  • Ensure organization during new admission processes and maintain patient records.
  • Communicate pertinent information to the interdisciplinary team.
  • Welcome and admit patients professionally.
  • Assist in completing necessary forms during admissions.
  • Handle incoming calls.
  • Monitor the call bell system and alert nurses as indicated.
  • Follow up on patient arrivals and address concerns.
  • Collaborate with the healthcare team to maintain accurate admission records.
  • Manage waitlists and contact individuals for admissions.
  • Provide excellent customer service.
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