Patient Care Assistant/Unit Coordinator, Medical Center East, Pre Admission Testing, 7a-3:30p

UofL Health•Louisville, KY

5d•Onsite

About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute, and Brown Cancer Center. With more than 12,000 team members, UofL Health is focused on delivering patient-centered care. The Patient Care Assistant/Unit Coordinator performs unit clerical duties under the direction of Licensed Nursing Personnel and provides clinical patient-care support under the direction of an RN. The role requires professional communication with personnel across departments and a personable, professional manner with physicians, patients, families, visitors, and coworkers. The position also performs functions such as phlebotomy, EKG lead placement, and respiratory functions, while supporting patient- and family-centered care. The role combines record and communication coordination with direct patient-care tasks. Duties include processing orders and messages, maintaining medical records, assisting with admissions and transfers, recording patient information, supporting daily care needs, and safely using patient-care equipment. The employee follows infection-control, safety, privacy, and organizational policies and performs other duties as assigned.

Requirements

High school diploma or GED/equivalent.
Basic Life Support certification through the American Heart Association.
Ability to communicate effectively in verbal and written formats.
Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
Initiative, communication, problem-solving, organization, flexibility, critical thinking, strong work ethic, interpersonal skills, and ability to work collaboratively as part of a team.
Ability to critically think through complex patient situations, process improvements, and evidence-based practice.
Commitment to confidentiality, safety, professionalism, service, and organizational values.

Nice To Haves

Completion of a recognized Clinical Assistant, Medical Assistant, or EMT training program, or nursing students' completion of a Fundamentals of Nursing course at an accredited school of nursing.
Certification as a Nursing Assistant (C.N.A.), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT).
Current, good standing with a state licensing board, or enrollment in an accredited school of nursing with completion of a Fundamentals of Nursing course; LPNs may apply.

Responsibilities

Transcribe and compute physician orders, department orders, and messages accurately and legibly.
Assemble patient medical records, maintain their proper order, prepare admission charts, and check discharged and transferred charts for completeness.
Handle desk communications promptly, respond to intercoms and pages, route messages, and send requests for patient information to nurses.
Communicate physician orders to the responsible nurse and collect required unit data.
Measure and document intake and output, heights, weights, and vital signs.
Apply, monitor, and document restraint use.
Collect urine, stool, and sputum specimens; perform and document point-of-care testing.
Perform and document patient mobility, exercise, comfort, rest, sleep, hygiene, grooming, dressing, skin and nail care, dietary, toileting, and elimination needs.
Organize equipment and supplies; complete bedmaking and unit-cleaning assignments.
Perform and document perineal care and apply unsterile hot or cold packs or compresses, bandages, and elastic stockings.
Safely operate equipment such as beds, wheelchairs, stretchers, hypo/hyperthermia units, mechanical lifts, and bed scales.
Order stock and maintain and enter charged items at the end of the shift according to procedure.
Orient new personnel to desk duties.
Assist with admitting, physical examinations, transferring, and discharging patients.
Transport patients, lab work, specimens, and blood.
Follow universal precautions, infection-control, OSHA, facility safety, regulatory, company, and HIPAA privacy and security requirements.
Communicate courteously and effectively by telephone and in interactions with others.
Perform other duties as assigned.