Med/Onc Unit Coordinator BWH

Mass General Brigham • Boston, MA

4d • Onsite

About The Position

The Med/Onc Unit Coordinator provides administrative support to clinicians and staff in an inpatient unit and serves as a liaison among patients, visitors, and clinicians. The role involves organizing priorities, completing tasks on time, maintaining confidential patient information, and partnering with nursing to coordinate day-to-day patient flow, including communication about admissions, discharges, and transfers. The coordinator is expected to provide outstanding service in every customer interaction. Specific duties may vary by department.

Requirements

• High school diploma or equivalent required.
• Administrative support experience of 1–2 years required.
• Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
• Proficiency in Microsoft Office.
• Ability to proofread and edit written documents.
• Ability to use a phone system and standard office equipment.
• Ability to manage one's own time and the time of others.
• Strong verbal and written communication skills, including interpersonal, written, and oral skills.
• Familiarity with medical terminology.
• Experience cannot be accepted in lieu of a degree.

Nice To Haves

• Associate's degree in a related field.
• Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC).

Responsibilities

• Perform clerical and other duties to assist with the general administration of the floor or unit.
• Greet and interact professionally with patients, families, visitors, and coworkers in person and through communication tools.
• Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
• Schedule consultations, tests, procedures, and patient transportation to other departments.
• Enter accurate and timely admission, discharge, and transfer information into the electronic medical record to support patient throughput.
• Contact ancillary service departments to obtain equipment, services, and supplies; track their status and location; and follow designated processes to identify and facilitate repairs.
• Partner with nursing to coordinate daily patient flow and communicate with key parties about patient admissions, discharges, and transfers.
• May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries, depending on the department.

Benefits

• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED