BWH Unit Secretary FT
About The Position
The Unit Secretary performs unit clerical and supportive tasks that assist Unit Programming, patients, and unit management. The role organizes and coordinates information, records, and reports in accordance with hospital and unit policies; greets patients, visitors, and personnel; and supports communication across the unit. The secretary maintains patient records and electronic health record documents, helps prepare records for transfers and discharges, and safeguards medical-record confidentiality. The position also supports unit maintenance activities, manages supplies, and performs typing, filing, scanning, and other clerical duties.
Requirements
- High school education or GED.
- Strong interpersonal, organizational, and clerical skills.
- Ability to provide excellent service to internal and external customers.
- Ability to listen, process information, and communicate orally and in writing in English.
- Ability to take initiative, accept responsibility, suggest improvements, and solve problems within the scope of the job.
- Ability to understand and comply with government, regulatory, and company rules.
- Ability to record, report, and maintain confidential information and respond to information requests.
- Ability to complete assigned work acceptably and within the allotted time with minimal prompting.
- Ability to sit for up to 6 hours, climb stairs, walk between buildings, see and speak clearly, and carry up to 25 pounds for short distances.
- Ability to use telephones extensively, relay clear written messages, and use a computer keyboard and calculator extensively.
- Ability to read, write, and process information and input or retrieve information from computers and files.
- Ability to converse in English and hear alarms and pages.
Nice To Haves
- Related work experience preferred.
Responsibilities
- Organize and coordinate the flow of information, records, and reports in accordance with hospital and unit policy.
- Greet patients, visitors, and personnel arriving on the unit and provide information appropriate to their requests.
- Maintain communication about patient locations, including communicating with the Admissions Office as needed.
- Distribute correspondence, laboratory tests, patient diet information, and other materials to appropriate departments.
- Communicate clearly during emergency and stat situations.
- Maintain the unit bulletin board and patient discharge board.
- Answer phones, record messages, and distribute messages.
- Facilitate Multidisciplinary Treatment Planning sessions by providing Treatment Plan Forms.
- Initiate, assemble, and maintain patient records; ensure records have an appropriate supply of each type of stationery.
- Prepare patient records for transfer and prepare discharged patient charts for delivery to Medical Records.
- Safeguard patient confidentiality and review medical records daily to ensure the appropriate chart order is maintained.
- Participate in medical-record audits as requested and scan necessary documents into the patient electronic health record.
- Participate in unit maintenance activities, interact with patients as appropriate under nursing instruction, and meet routinely with the Nurse Manager to review daily routines and follow-through.
- Maintain an appropriate inventory of unit supplies.
- Demonstrate professionalism, attendance, punctuality, and proper use of earned time; participate in performance evaluations.
- Type, file, scan, and perform other clerical duties.
- Perform other duties as requested by the Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
