Patient Care Coordinator (Registered Nurse) - East Observation Unit

Community Health Network•Indianapolis, IN

About The Position

The Patient Care Coordinator provides daily, shift-to-shift leadership to support operations of the Community East Clinical Decisions Unit, an 8-bed medical-surgical observation unit with a focused 24-hour length of stay. The unit emphasizes rapid assessment, treatment, and safe discharge, and collaborates closely with the hospitalist team to support efficient patient throughput and smooth transitions of care for patients with short-term acute needs. The coordinator demonstrates excellence in clinical patient care, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. The role has the authority and autonomy to ensure appropriate clinical and customer satisfaction outcomes while effectively leading the team.

Requirements

  • Graduate of an NLN-, CCNE-, ACEN-, or NLN CNEA-accredited school of nursing, or have three years of related professional nursing experience.
  • Hold a valid Registered Nurse (RN) license to practice in Indiana, as listed in the Nurse Licensure Compact (NLC).

Nice To Haves

  • Bachelor's degree preferred.
  • Two or more years of RN experience within the specialty area or a related specialty area preferred.

Responsibilities

  • Provide daily, shift-to-shift leadership supporting unit operations.
  • Lead the team to ensure appropriate clinical and customer satisfaction outcomes.
  • Support efficient patient throughput and smooth transitions of care in collaboration with the hospitalist team.
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