Truck Dispatcher Jobs

About The Position

Requirements

• High school diploma or the equivalent
• Prior clerical or administrative experience is desired.
• Experience and demonstrated skill using personal computers including Microsoft Word and Excel and basic typing skills are required for this position.
• Must possess or demonstrate the ability to quickly acquire the following required Skills and Competencies.
• Telephone, verbal, and written communication skills
• Organizational skills
• Microsoft SharePoint
• Microsoft Dynamics AX
• Job Training
• Microsoft Word - Basic
• Microsoft Excel - Basic and Intermediate
• Business communication skills training
• OSHA and MSHA required training
• Compliance training

Nice To Haves

• Safety Summary

Responsibilities

• Handle incoming phone calls to the branch
• Produce quotations and estimates
• Take and deliver messages to branch personnel
• Effectively communicate with Service Department Personnel to address customer needs
• Assign jobs to Shop Technicians
• Dispatch Field Service Technicians
• Open and properly segment work orders applying correct codes and tax information
• Handle closing of work orders in a timely fashion
• Adjust service technician time when necessary
• Obtain Purchase Orders from customers as required
• Responsible for charging his/her time to work orders
• Fill in for supervisor when needed