Training Manager Jobs

About The Position

Requirements

• At least 5 years of experience leading teams in retail, service, or restaurant environments.
• Experience recruiting, training, and building high-performing teams.
• A strong track record of achieving sales goals and delivering on KPIs.
• Willingness to work side-by-side with the team daily.
• Ability to multitask, prioritize, and remain calm under pressure.
• Ability to thrive in a high-volume environment, potentially serving up to 2,000 cars per day.
• Passion for helping others succeed.
• Commitment to a clean, organized, customer-first culture.
• Ability to work outdoors in all weather conditions, including extreme heat and cold.
• Ability to stand and walk for extended periods.
• Ability to regularly lift or carry 25 to 35 pounds.
• Ability to grip, grasp, or twist with hands and wrists regularly; stack, reach, and load items above head height; and bend, crouch, and crawl frequently.
• Ability to work a ten-hour shift if required.
• Ability to understand hazardous communication and safety information and machine operating directions.
• Basic computer skills for logging information as needed.
• Ability to monitor work quality through visual inspection if required.

Nice To Haves

• Background in car washes or automotive services.
• District-level leadership experience in retail multi-unit management, such as convenience stores, big-box retail, or quick-service businesses.
• Background in restaurant or hospitality chains.
• Background in sales-driven consumer service brands.

Responsibilities

• Lead all operations at the Drive & Shine location.
• Recruit, hire, train, and develop team members, with attention to attitude, performance, and culture fit.
• Coach team members daily and conduct regular formal performance reviews.
• Set and manage labor goals, team schedules, and budget targets.
• Ensure equipment functions properly and proactively manage repairs and maintenance.
• Maintain inventory and order supplies proactively to prevent downtime.
• Deliver exceptional service and memorable customer experiences.
• Keep the facility clean, organized, and guest-ready.
• Address customer concerns and feedback professionally.
• Communicate progress and priorities clearly to executive leadership, including the COO and CEO.
• Foster a culture in which team members feel valued and motivated to grow.
• Work alongside the team and take ownership of the location’s performance and culture.

Benefits

• Competitive salary with performance-based bonuses.
• Paid vacations and holidays.
• Medical, dental, and vision insurance.
• 401(k) plan.
• College education assistance.
• Profit sharing.
• Company culture that values hustle, promotes from within, and supports leaders at every level.