Convenience Store Manager in Training

Mirabito Holdings•Geneseo, NY

About The Position

The Manager in Training completes an eight-week training program and develops the skills needed to advance to Store Manager within the designated market area. The role learns and performs store management duties, including administration, customer service, inventory and cash control, sales and promotional execution, employee training, store presentation, and maintenance. The Manager in Training performs all Store Manager duties in the Store Manager’s absence and must also be able to perform the responsibilities specified for Assistant Managers and Sales/Food Service Associates. This is a full-time, hourly position paying $17.50–$19.00 per hour. It reports to the Store Manager. The position involves store-cleaning and stocking tasks, working in a cooler at 30 degrees Fahrenheit for up to 30 minutes at a time, handling hazardous materials and gasoline fumes, and moving products and equipment weighing up to 50 pounds.

Requirements

  • Have a reliable means of transportation to and from work.
  • Be reachable by telephone.
  • Be flexible enough to accommodate sudden schedule changes and emergencies.
  • High school diploma or GED; some college is preferred, or experience in retail and management.
  • Ability to meet the physical demands described, including moving products and equipment weighing up to 50 pounds.

Nice To Haves

  • Some college education.

Responsibilities

  • Complete the eight-week training program and continuously develop the skills needed to advance to Store Manager.
  • Perform all Store Manager duties in the Store Manager’s absence.
  • Protect company funds and assets by monitoring cash, credit-card handling, banking, inventory, and security procedures.
  • Complete daily and monthly paperwork, including pricing, payroll, invoices, sales, cash and inventory control, maintenance reviews, water checks, gasoline and market surveys, reports, and projects.
  • Maintain store, shift, computer, sales, payroll, personnel, log, and audit records, and submit complete employee documentation to Human Resources on time, including payroll each Monday morning.
  • Follow company safety procedures, especially when handling cleaning products and hazardous materials and when exposed to gasoline fumes.
  • Provide enthusiastic customer service, ensure staff do the same, and resolve customer complaints promptly and effectively.
  • Follow inventory and cost-control guidelines for damaged merchandise, waste, supplies, product supply, and physical merchandise.
  • Ensure pricing and scanning are correct and oversee vendor check-in, shift changes, change funds, employee purchases, money orders, lottery, credit-card and check-cashing procedures, banking, and payroll submission.
  • Perform daily audit maintenance in accordance with company guidelines, targeting less than 1% shrink while increasing sales and profit.
  • Assist the Store Manager with monitoring and maintaining store budgets.
  • Monitor competitive marketing conditions and trends and report them to the District Manager.
  • Determine stock levels and plan vendor purchases based on the merchandising and promotional calendar, seasonality, and profit targets.
  • Maintain planograms as instructed by the Marketing Department.
  • Train new employees and periodically evaluate employee performance; communicate procedures professionally and positively and use progressive counseling when needed.
  • Meet performance standards for the store computer, POS machines, cash registers, equipment, and other systems.
  • Maintain food-service presentation, operations, and sanitary conditions, and ensure the store meets company standards for cleanliness, product quality, and customer service.
  • Perform routine preventive maintenance and promptly report major equipment problems to the Store Manager, District Manager, Regional Manager, and FIXIT.
  • Stock and front shelves and coolers; sweep and mop floors; dust shelves; move trash; clean the parking lot, grounds, and gas pumps; and clean store windows.
  • Clean and maintain equipment, products, and areas including coffee and fountain drink stations, deli, customer seating areas, restrooms, and shower stalls.
  • Remain stationary for extended periods, work in a cooler at 30 degrees Fahrenheit for up to 30 minutes at a time, move products and equipment weighing up to 50 pounds, shovel snow when needed, and transport and use a 25-pound fire extinguisher in response to a fire.
  • Comply with company policies and procedures in provided handbooks and manuals.

Benefits

  • Competitive pay
  • Potential bonus incentives
  • Employee discounts
  • Growth opportunities
  • Paid time off
  • Employee Assistance Program
  • Tuition assistance
  • Health, dental, and vision coverage
  • 401(k) plan with company match
  • Group term life insurance
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