Convenience Store Manager in Training

Mirabito Holdings•Norwich, NY

About The Position

The Manager in Training completes an eight-week training program and develops the skills needed to advance to Store Manager within the designated market area. The role performs Store Manager duties in their absence and supports store operations, employees, customer service, inventory and cash control, financial performance, merchandising, training, presentation, and maintenance. The position is full-time and hourly, with a stated rate of $17.50–$19.00. The role requires completing administrative and operational tasks in accordance with company policies, including protecting company assets, maintaining accurate records, handling cash and inventory, supporting sales and promotional execution, and ensuring the store meets company standards for cleanliness, safety, food service, and customer service.

Requirements

  • Have a reliable means of transportation to and from work and be reachable by telephone.
  • Be flexible to accommodate sudden schedule changes and emergencies.
  • Be able to remain stationary for extended periods and perform the physical tasks described, including stocking, cleaning, moving trash, and maintaining store grounds.
  • Be able to work in a cooler at 30 degrees for up to 30 minutes at a time.
  • Be able to move store products and equipment weighing up to 50 pounds, including shoveling snow.
  • Be able to respond to a fire by transporting and using a 25-pound fire extinguisher.

Nice To Haves

  • Some college education.
  • Experience in retail and management.

Responsibilities

  • Complete the eight-week training program and continuously develop the skills needed to advance to Store Manager.
  • Perform all Store Manager duties in the Store Manager’s absence.
  • Hire, train, manage, and evaluate employees; communicate procedures professionally and use appropriate progressive counseling when needed.
  • Protect company funds and assets and monitor cash, credit card, banking, inventory, and security procedures.
  • Complete daily and monthly paperwork, maintain store records and logs, and submit accurate employee documentation and payroll on time.
  • Provide enthusiastic customer service, ensure staff do the same, and resolve customer complaints promptly and effectively.
  • Follow inventory, pricing, scanning, vendor check-in, shift-change, employee-purchase, money order, lottery, check-cashing, and banking procedures.
  • Control store cash and inventory, maintain audit procedures, and work toward less than 1% shrink while supporting sales and profit.
  • Assist the Store Manager with budgets and monitor competitive marketing conditions and trends; report findings to the District Manager.
  • Determine stock levels and plan vendor purchases based on merchandising and promotional calendars, seasonality, and profit targets.
  • Maintain planograms as instructed by the Marketing Department and execute promotional activities.
  • Maintain food service presentation, operations, sanitary conditions, and the store’s overall appearance and cleanliness.
  • Perform routine preventive maintenance and promptly report major equipment problems to the designated managers and FIXIT.
  • Use store computers, POS machines, cash registers, equipment, and other systems to required performance standards.
  • Perform cleaning, stocking, groundskeeping, and other store upkeep, including work around gas pumps and customer areas.
  • Comply with company policies, safety procedures, handbooks, and manuals, including procedures for cleaning products, hazardous materials, and gasoline fumes.

Benefits

  • Competitive pay
  • Potential bonus incentives
  • Employee discounts
  • Growth opportunities
  • Paid time off
  • Employee Assistance Program
  • Tuition assistance
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company match
  • Group term life insurance
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