Convenience Store Manager in Training

Mirabito Holdings•Fairport, NY

21h

About The Position

The Manager in Training develops the skills and experience needed to advance to Store Manager within the designated market area. The role includes completing an eight-week training program and learning to perform all duties necessary to operate a store, including the Store Manager’s duties during their absence. The position supports store administration, customer service, inventory and cash control, sales performance, promotional execution, employee training, store presentation, and maintenance. The Manager in Training helps protect company funds and assets, maintain accurate records, meet company standards and procedures, and provide customers with a positive buying experience. The role also involves physically demanding store-cleaning, stocking, maintenance, and safety tasks, including working in a cooler and moving items weighing up to 50 pounds.

Requirements

High school diploma or GED; some college is preferred, or experience in retail and management.
Reliable transportation to and from work and the ability to be reached by telephone.
Flexibility to accommodate sudden schedule changes and emergencies.
Ability to remain stationary for long periods.
Ability to perform the stated cleaning, stocking, maintenance, and other physical tasks, including moving items weighing up to 50 pounds.
Ability to work in a 30-degree cooler for up to 30 minutes at a time.
Ability to transport and use a 25-pound fire extinguisher.
Ability to comply with company policies and procedures and safety requirements.

Nice To Haves

Some college.
Experience in retail and management.

Responsibilities

Continuously learn and develop toward advancement to Store Manager within the designated market area.
Develop the skills needed to hire, train, and manage employees, and perform the Store Manager’s duties in their absence.
Complete the eight-week training program and learn all duties necessary to run a store.
Follow company policies and procedures for cash handling, safety, maintenance, and merchandising.
Protect company funds and assets by monitoring cash and credit-card handling and banking procedures.
Complete daily and monthly paperwork, including pricing, payroll, invoices, sales, cash and inventory control, maintenance reviews, water checks, gasoline and market surveys, reports, and projects.
Maintain store records, including shift and computer reports, daily sales reports, payroll and personnel information, in-store logs, and audit maintenance.
Submit complete and accurate employee information and documentation to Human Resources on time, including payroll every Monday morning.
Follow safety procedures, particularly when handling cleaning products or hazardous materials and when exposed to gasoline fumes.
Provide enthusiastic customer service, ensure staff do the same, and handle customer complaints quickly and effectively.
Monitor credit-card and check-cashing procedures and follow cost-control guidelines for damaged merchandise, waste, and supplies.
Protect product supply and physical inventory, and maintain audit and security procedures.
Ensure pricing and scanning procedures are correct according to company pricebooks.
Control store inventory and cash, and ensure correct vendor check-in, shift changes, change-fund reporting, employee purchases, money orders, lottery, credit-card, check-cashing, banking, and payroll procedures.
Perform daily audit maintenance within company guidelines, with the goal of less than 1% shrink and increased sales and profit.
Assist the Store Manager with monitoring and maintaining the store budget.
Monitor competitive marketing conditions and trends and report to the District Manager verbally and in writing.
Determine stock levels and plan vendor purchases based on the merchandising and promotional calendar, seasonality, and profit targets.
Maintain planograms as instructed by the Marketing Department.
Train new employees and periodically evaluate employee performance; communicate proper practices professionally and positively and use progressive counseling when needed.
Meet performance standards for store computers, POS machines, cash registers, equipment, and other systems at the location.
Maintain food-service presentation, appearance, operations, and sanitary conditions, and ensure the store meets company standards for cleanliness, products, and customer service.
Perform routine preventive maintenance and promptly inform the Store Manager, District Manager, Regional Manager, and FIXIT of major equipment problems.
Perform responsibilities and meet requirements listed in the Assistant Manager and Sales/Food Service Associate job descriptions.
Clean and maintain the store, equipment, products, customer areas, restrooms, shower stalls, parking lot, grounds, and gas pumps in accordance with company standards.
Stock and front shelves and coolers, sweep and mop floors, dust shelves, move trash containers, clean windows, and shovel snow when needed.
Work in a cooler at 30 degrees Fahrenheit for up to 30 minutes at a time and move store products or equipment weighing up to 50 pounds.
Respond to a fire by transporting and using a 25-pound fire extinguisher.