Retail Manager in Training | Walden Galleria

Lovisa • Buffalo, NY

6d • $22 - $23 • Onsite

About The Position

We are seeking a dynamic Manager to help lead the retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals. The role supports team development, sales performance, store operations, customer service, and administrative duties. The Manager in Training is expected to embody company values, maintain a professional appearance and attitude, act as a brand ambassador in-store and in the community, and stay current with fashion trends and product knowledge.

Requirements

• At least 2 years of retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to perform tasks such as standing, lifting, and moving merchandise.
• Embody company values and culture.
• Maintain a professional appearance and attitude.

Responsibilities

• Support managers with training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute operational procedures, including opening and closing protocols.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures.
• Ensure the store meets visual merchandising standards.
• Create an engaging shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead the team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.
• Act as a brand ambassador in-store and in the community.
• Stay current with fashion trends and product knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed