Black Friday Associate - Walden Galleria

Pacsun Careers•Buffalo, NY

About The Position

The Sales Associate generates sales by demonstrating passion for Pacsun products, brands, fashion and trends, while providing every customer with an engaging, positive and authentic experience. The role carries out initiatives and tasks assigned by the leadership team and contributes as a positive, productive member of the store team. The associate supports sales and operational goals, participates in company and store contests and events, and executes digital sales strategies such as ship-from-store and BOPIS. The role also includes maintaining visual standards, organization and cleanliness; following company, safety and loss-prevention policies; and sharing customer feedback with leadership. This is a part-time role requiring availability for 20–40 hours per week and flexibility to work weekends, nights and peak holiday periods. Physical requirements include frequently lifting or moving up to 20 pounds and occasionally up to 35 pounds, standing or sitting for extended periods, climbing ladders as needed, and moving around the sales floor, stockroom and office areas. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion and trends.
Effective written, verbal and presentation skills.
Strong communication skills.
Strong time-management skills.
Proficient in math and strong computer skills.
Ability to work 20–40 hours per week and maintain schedule flexibility, including weekends, nights and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for extended periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom and office areas.
Ability to meet the stated vision requirements, including close and distance vision, depth perception and adjusting focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Address customer situations in accordance with policy, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide and Safety Program.
Comply with Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the Pacsun brand through enthusiasm for products, brands, fashion and trends.
Contribute to a positive working environment by demonstrating company core values.
Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion and trends, and work to improve individual performance as a productive team member.