Black Friday Associate

Pacsun Careers•Nashua, NH

About The Position

The Black Friday Weekend Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends, and by providing every customer with an exceptional experience. The associate completes initiatives and tasks assigned by the leadership team and contributes positively to the store team. The position is part-time and requires availability to work Black Friday Weekend. The role includes representing the PacSun brand, learning about merchandise and trends, supporting a positive work environment, and maintaining the company’s fashion image. Associates engage customers, focus on selling and promotions, follow company and loss prevention policies, complete assigned tasks, maintain store organization and visual standards, and support sales and operational goals, including digital sales strategies such as ship-from-store and BOPIS. The position involves moving around the sales floor, stockroom, and office; frequently lifting or moving up to 20 pounds and occasionally up to 35 pounds; sitting or standing for extended periods; and climbing ladders as needed. Work takes place in an open environment with fluctuating temperatures and standard lighting. Reasonable accommodation may be made for qualified individuals with disabilities to perform the essential functions.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work on Black Friday Weekend.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to talk or hear regularly; frequently sit, stand, walk, use hands to handle or feel items, reach, twist, or squat.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Generate sales by demonstrating passion for products, brands, fashion, and trends.
Provide engaging, positive, and authentic customer experiences.
Focus on selling while maintaining awareness of product value and promotions.
Handle customer situations according to policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events, stay current on financial goals and priorities, and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Work as a positive member of the store team and demonstrate core value behaviors.
Adhere to Employee Appearance Guidelines and maintain the company’s fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance.