Black Friday Associate

PACSUN•Baton Rouge, LA

5h•Onsite

About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for products, brands, fashion, and trends, and by providing every customer with an exceptional experience. The associate completes initiatives and tasks assigned by the leadership team and works positively as part of the store team. The role reflects the PacSun brand, supports a positive workplace, follows employee appearance guidelines, and involves learning about products, brands, fashion, and trends. The associate focuses on selling while remaining aware of product value and promotions; handles customer situations according to policy and partners with leadership on escalated issues; completes assigned work efficiently; follows visual standards; and helps maintain a clean, organized, and safe store. The associate also follows company and loss-prevention policies, shares customer feedback, participates in store contests and events, stays current on financial goals, supports sales and operational goals, and executes digital sales strategies such as ship from store and BOPIS. This is a part-time position requiring availability to work Black Friday Weekend. Physical demands include frequently lifting or moving up to 20 pounds and occasionally up to 35 pounds; sitting or standing for extended periods; climbing ladders as needed; walking, handling objects, reaching, twisting, and squatting; and maneuvering through sales-floor, stockroom, and office areas. The work takes place in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work on Black Friday Weekend.
Frequently lift or move up to 20 pounds and occasionally up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, handle objects, reach, twist, and squat; and maneuver around sales-floor, stockroom, and office areas.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Generate sales by demonstrating passion for products, brands, fashion, and trends.
Provide an engaging, positive, and authentic customer experience.
Reflect the PacSun brand and contribute to a positive working environment by exhibiting core-value behaviors.
Maintain the company's fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
Focus on selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to support a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events, stay current on financial goals and priorities, and support sales and operational goals.
Execute digital sales strategies, including ship from store and BOPIS.
Work on Black Friday Weekend.