Black Friday Associate - Lehigh Valley Mall - Whitehall, PA

Pacsun Careers•Whitehall Twp, PA

3d•Onsite

About The Position

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

Requirements

Passion for product, brands, fashion and trends
Effective written, verbal and presentation skills
Strong communications skills
Excellent time management skills
Proficient in math and possesses strong computer skills

Responsibilities

Generating sales through exhibiting passion for product, brands, fashion and trends with all customers.
Executing initiatives and tasks as assigned by the leadership team.
Working as a positive member of the store team and consistently providing exceptional customer experience.
Delivering an engaging, positive and authentic customer experience with all customers.
Focusing on selling while maintaining awareness of product value and promotions.
Handling customer situations in compliance with policy and procedures, attempting to "solve for yes" and partnering with the leadership when dealing with escalated issues.
Completing all assigned tasks in a timely and efficient manner.
Executing all visual directives and maintaining visual standards set by the company and as directed by the management team.
Supporting high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience.
Upholding and complying with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program.
Complying with all Loss Prevention policies, and communicating violations directly to the leadership team or via the Silent Witness Hotline.
Sharing feedback from customers with the leadership team to improve the overall customer experience.
Actively participating in all company and store contests and events.
Staying current on all financial goals and priorities.
Supporting the leadership team in achieving all sales and operational goals.
Supporting and executing all digital sales strategies including ship from store and BOPIS within the store.