Black Friday Associate

PACSUN•Town of Grand Chute, WI

About The Position

The Black Friday Weekend Associate generates sales by showing passion for products, brands, fashion, and trends. The associate carries out initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. This is a part-time position, and availability to work Black Friday Weekend is required. The associate represents the PacSun brand, supports a positive working environment, follows appearance guidelines, and learns about products and trends. The role includes engaging customers, focusing on sales and promotions, resolving customer situations in accordance with company procedures, completing assigned tasks, maintaining visual standards and store cleanliness, and following company, safety, and loss-prevention policies. The associate also supports store sales and operational goals, participates in contests and events, and executes digital sales strategies, including ship from store and BOPIS. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds; prolonged sitting or standing; climbing ladders as needed; walking and moving around the sales floor, stockroom, and office; and regularly talking or hearing. The work takes place in an open environment with fluctuating temperatures and standard lighting. Reasonable accommodation may be made for qualified individuals with disabilities to perform the essential functions.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work Black Friday Weekend.
  • Frequently lift and/or move up to 20 pounds and occasionally up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around the sales floor, stockroom, and office areas.
  • Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.

Responsibilities

  • Represent the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment and work productively as a member of the store team.
  • Follow Employee Appearance Guidelines and maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to policy and procedures, attempt to find positive resolutions, and involve leadership in escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
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