Black Friday Associate

PACSUN•Richmond, VA
•Onsite

About The Position

The Black Friday Weekend Associate generates sales by showing passion for products, brands, fashion, and trends while providing an exceptional customer experience. The associate completes initiatives and tasks assigned by the leadership team and works as a positive member of the store team. This is a part-time position requiring availability to work on Black Friday Weekend. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work on Black Friday Weekend.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; frequently sit, stand, walk, use hands to handle or feel, reach, twist, or squat.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Represent the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by consistently exhibiting core-value behaviors.
  • Maintain the company's fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to policies and procedures, seek solutions, and partner with leadership on escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Work on Black Friday Weekend.
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