Black Friday Associate - Colonial Mall

PACSUN•Greenville, NC

5h•Onsite

About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing an exceptional customer experience. The associate completes initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role includes representing the PacSun brand, learning about products and trends, maintaining the company’s fashion image and visual standards, and supporting a safe, organized, and clean store. Associates follow company and loss-prevention policies, handle customer situations appropriately, share customer feedback with leadership, and support sales, operational, and digital-sales goals. Availability to work Black Friday Weekend is required.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work Black Friday Weekend.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; frequently sit, stand, walk, handle or feel objects, reach, twist, or squat.
Ability to maneuver around sales floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Demonstrate passion and affinity for products, brands, fashion, and trends while reflecting the PacSun brand.
Contribute to a positive working environment and work productively as a member of the team.
Adhere to Employee Appearance Guidelines and maintain the company’s fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance.
Deliver an engaging, positive, and authentic customer experience.
Focus on selling while remaining aware of product value and promotions.
Handle customer situations according to policies and procedures, seek appropriate resolutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with the leadership team to improve customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Work Black Friday Weekend.