Black Friday Associate

Pacsun Careers•Appleton, WI

About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for products, brands, fashion, and trends to customers. The associate carries out initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. This is a part-time position requiring availability to work Black Friday Weekend. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • Ability to sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Represent the PacSun brand by showing passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by consistently demonstrating the company's core values.
  • Maintain the company's fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while remaining aware of product value and promotions.
  • Handle customer situations according to policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to promote a safe working and shopping environment.
  • Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with leadership to help improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Work Black Friday Weekend.
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