Black Friday Associate - Poughkeepsie Galleria

PACSUN•City of Poughkeepsie, NY

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while serving customers. The role also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team by consistently providing an exceptional customer experience. The associate delivers engaging, authentic customer service; supports full-price selling and awareness of promotions; handles customer situations in line with company policies; completes assigned tasks efficiently; and maintains visual, organizational, cleanliness, and safety standards. The role supports store sales and operational goals, participates in company and store events, and executes digital sales strategies such as ship-from-store and BOPIS. The associate represents the PacSun brand, contributes to a positive working environment, follows appearance guidelines, and works to improve individual performance. This is a part-time position requiring availability for a range of 20–40 hours per week, including weekends, nights, and peak holiday periods. Physical demands include lifting and moving merchandise, standing or sitting for extended periods, climbing ladders as needed, and moving around sales-floor, stockroom, and office areas. The work environment is open and may have fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations in compliance with company policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Support organization, cleanliness, and a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Follow Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.