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Part time Teller

PNC Bank•LaGrange, GA
•Onsite

About The Position

As a Part Time Teller in PNC's retail organization, based in Lagrange, Georgia, you will deliver customer experiences intended to improve financial wellbeing and build customer loyalty. You will handle a variety of customer interactions, explain options for financial transactions, identify banking opportunities, and make appropriate referrals. The role is performed in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The position requires customer focus and sound risk management. You will apply product and procedural knowledge to address customer needs, follow policies and procedures, and help ensure teller and branch operations are completed accurately and efficiently. Prior experience is not required, and no degree or certification is required.

Requirements

  • Demonstrate the knowledge, skills, and abilities appropriate for the role.
  • No prior experience is required.
  • No degree, certification, or license is required.

Nice To Haves

  • Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
  • Relevant competencies include accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.
  • A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Responsibilities

  • Process a variety of customer interactions and help customers with their financial needs.
  • Educate customers about alternatives and options for managing financial transactions, including through technology, tools, and resources.
  • Identify banking opportunities during customer conversations and make appropriate referrals to branch staff.
  • Engage with customers in the lobby and position PNC products to meet their needs.
  • Use product and procedural knowledge to solve customer problems.
  • Follow policies and procedures and exercise sound judgment within established limits.
  • Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
  • Assess and manage risks associated with business activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
  • Dental and vision options.
  • Employee life insurance.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
  • Vacation accrued based on hours worked, including overtime, and available for use after 90 days of service.

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