Technical Support Jobs

About The Position

Requirements

• Bachelor’s degree in Electrical Engineering, Electronics Engineering, Control Systems Engineering, Automotive Engineering, or a related technical field. or equivalent combination of relevant education and experience.
• 10+ years of progressive experience in automotive electrical power systems, power electronics, and control system development.

Nice To Haves

• Master’s degree in a relevant discipline, demonstrating advanced technical depth in power systems and controls.
• Proven expertise in vehicle electrical architectures, including voltage regulation, load management, and power distribution.
• Hands‑on experience developing power control strategies across ICE, FHEV, PHEV, and EV platforms.
• Deep experience in control logic design, development, and calibration for automotive power supply systems.
• Strong background in system requirements definition, DVM authoring, and validation, including HIL and in‑vehicle testing.
• Extensive experience leading root cause analysis, field issues resolution, and warranty investigations; familiarity with 8D methodologies.
• Practical working knowledge of Functional Safety (ISO 26262) principles.
• Demonstrated ability to provide technical leadership and mentorship, influencing teams without direct authority

Responsibilities

• Lead global development, strategy definition, and technical sign‑off for PowerNet control strategies (PowerNet 1.0, PowerNet 1+ and beyond) across ICE, FHEV, PHEV, and EV vehicle variants, including L3 production support.
• Own and influence vehicle‑level power control behavior, including load management, multiple power sources, voltage regulation, and energy prioritization strategies.
• Provide technical leadership and guidance on power supply system architecture from a controls, calibration, and software behavior perspective.
• Define and review control logic designs and calibrations, proactively identifying potential failure modes, bugs, and improvement opportunities early in development.
• Serve as the technical authority for Power Control system requirements, test methods, and validation strategy.
• Author and approve system requirements and Design Verification Methods (DVMs) for in‑vehicle and Hardware‑in‑the‑Loop (HIL) validation.
• Lead formal technical sign‑off of critical system parameters, including voltage setpoints, voltage drop limits, and power quality requirements.
• Develop and maintain robust diagnostic strategies addressing system interactions, component failures, wiring faults, and abnormal operating conditions.
• Provide technical support for emissions and homologation testing, including software updates and controls enhancements related to power management.
• Identify, propose, and lead Technical Value Management (TVM) initiatives for cost optimization (e.g., sensor content reduction), from feasibility assessment through execution.
• Lead investigation, root cause analysis, and resolution of complex system‑level quality issues, field concerns, and recalls related to power supply and control systems.
• Ensure voltage quality and power availability to safety‑critical systems (e.g., EPAS, EBB) under all operating conditions.
• Develop and execute proactive robustness actions to prevent future quality and warranty issues.
• Interface closely with Functional Safety teams to support delivery of ASIL‑rated PowerNet solutions.
• Lead warranty investigations, define test plans, and provide expert interpretation of test results to determine true root cause.
• Provide technical leadership, mentorship, and training to junior and mid‑level engineers.
• Create, update, and continuously improve engineering manuals, standards, and best‑practice documentation related to Power Supply Calibrations and control strategies.
• Act as a go‑to technical expert and key resource for PowerNet knowledge across programs and organizations.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.