SAP Senior Technical Support Engineer

Novalink Solutions LLC • West Columbia, SC

2d

About The Position

Working under the direction of the South Carolina Enterprise Information System (SCEIS) Human Capital Management Lead, the SAP techno-functional consultant will provide functional and technical services for the design, development, testing, and ongoing maintenance of SAP software. The role supports the SCEIS HCM team in migrating data from legacy ERP systems into the SCEIS SAP environment. Work includes analyzing legacy datasets to determine translation and cleansing methods, preparing work estimates, configuring standard solutions, testing, and training. SAP components include Personnel Administration, Organizational Management, Time Management, Payroll Management, a Fiori-based portal, Finance, Materials Management, Supplier Relationship Management, and SAP SuccessFactors applications for Learning Management, Performance and Goals Management, and Succession and Development.

The position is part of the team responsible for designing, developing, reviewing, debugging, and unit testing the HRIS-to-SCEIS project. It provides SAP support through analysis, development, testing, tracking, and resolution, and works with functional, business, and development teams to deliver and sustain robust, efficient, coherent, optimized, integrated, and standardized solutions. The role also supports project milestones and signoffs, documents development and testing work, and provides after-hours SAP support as needed.

Requirements

• Bachelor's degree or at least 4 years of equivalent work experience.
• At least 4 years of SAP HCM functional experience in a professional environment.
• Understanding of SAP Portal technology.
• Functional knowledge of SAP HCM and SuccessFactors.
• Knowledge of mail services in SAP through the standard API.
• General understanding of accounting processes.
• Knowledge of enterprise-level applications, including ERP.
• At least 1 year of SAP Workflow experience.
• Extensive experience with SAP ERP HCM WRICEF elements: Workflow, Reports, Interface, Conversions, Enhancements, and Forms.
• Experience with LSMW/BDC programming using both session and Call Transaction methods.
• Working knowledge of HR Cluster tables and enhancements for Dynamic Actions.
• Strong verbal and written communication skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to work as part of a team or independently as required.
• Ability to provide efficient, error-free technical solutions with minimal management supervision.

Nice To Haves

• Three full life-cycle SAP project implementations.

Responsibilities

• Analyze, develop, test, track, and resolve SAP support issues; maintain support logs and technical documentation.
• Design, develop, review, debug, and unit test the HRIS-to-SCEIS project.
• Code, test, and implement ABAP programs and modifications in SAP HCM modules.
• Create and configure personnel areas, personnel subareas, employee groups, employee subgroups, organizational plans, and organizational structures.
• Collaborate with analysts, designers, system owners, functional teams, business teams, and developers to design, build, support, and sustain SAP solutions.
• Assist functional teams with technical direction and provide insight and assistance to functional and development teams.
• Maintain and develop coherent, optimized, integrated, and standardized development objects with other development team members.
• Perform data updates using SAP LSMW and EpiUse Data SyncManager (DSM).
• Perform data retrievals using SAP ad hoc query, Report Painter, and SAP tables.
• Prepare comprehensive documentation for development work according to project methodology, including processes, designs, and testing activities.
• Support project activities and ensure assigned milestones and related signoffs are completed on time and in accordance with the project plan.
• Apply software updates and fixes, including researching and evaluating OSS notes.
• Develop and execute unit tests, including preparing test scripts.
• Provide after-hours support of the SAP system as needed.
• Participate in team activities and planning to improve team skills, awareness, and quality of work.
• Work with developers to identify and resolve program issues that cause system performance problems.
• Provide problem resolution for SAP support issues to internal business partners.
• Provide work estimates, configure standard solutions, and support testing and training for legacy data migration.
• Use knowledge of HR Cluster tables and Dynamic Actions enhancements.
• Work with SAP mail services through the standard API.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior