IT - ADMIN - SAP Senior Technical Support Engineer

Elite WorkForce•Columbia, SC

1d•Hybrid

About The Position

The SAP Senior Technical Support Engineer will provide functional and technical services under the direction of the South Carolina Enterprise Information System (SCEIS) Human Capital Management Lead. The role supports the design, development, testing, and ongoing maintenance of SAP software, with a focus on migrating data from legacy ERP systems into the SCEIS SAP environment. This includes analyzing legacy datasets, determining data translation and cleansing methods, estimating work, configuring standard solutions, and supporting testing and training. The SAP environment includes Personnel Administration, Organizational Management, Time Management, Payroll Management, a Fiori-based portal, Finance, Materials Management, Supplier Relationship Management, and SAP SuccessFactors components for Learning Management, Performance and Goals Management, and Succession and Development. The position supports the HRIS-to-SCEIS project and requires collaboration with functional, business, and development teams to create and sustain integrated solutions. This is a 12-month contract with possible extension. The role is hybrid, with the onsite schedule determined by the hiring manager after the start date; candidates do not need to reside in South Carolina, but are responsible for their own travel costs for onsite work.

Requirements

At least 4 years of SAP HCM functional experience in a professional environment.
At least 1 year of SAP Workflow experience.
Functional knowledge of SAP HCM and SuccessFactors.
Understanding of SAP Portal technology.
Knowledge of SAP mail services through Standard API.
General understanding of accounting processes.
Knowledge of enterprise-level applications, including ERP.
Extensive experience with SAP ERP HCM WRICEF elements: Workflow, Reports, Interface, Conversions, Enhancements, and Forms.
Experience with LSMW/BDC programming using both session and Call Transaction methods.
Working knowledge of HR cluster tables.
Experience with enhancements for Dynamic Actions.

Nice To Haves

Three full life-cycle SAP project implementations.

Responsibilities

Collaborate with analysts, designers, system owners, and functional and business teams to test SAP applications and design, build, and sustain efficient solutions.
Provide SAP support, including analysis, development, testing, tracking, and resolution of issues.
Design, develop, review, debug, unit test, and implement ABAP programs and modifications in SAP HCM modules.
Create and configure enterprise structures, including personnel areas and personnel subareas, and personnel structures, including employee groups and employee subgroups.
Create and configure organizational plans and organizational structures.
Perform data updates using tools such as SAP LSMW and EpiUse Data SyncManager (DSM).
Perform data retrievals using SAP ad hoc query, Report Painter, and SAP tables.
Develop LSMW/BDC programs using both session and Call Transaction methods.
Support functional teams with technical direction and provide insight and assistance to functional and development teams.
Maintain and develop coherent, optimized, integrated, and standardized development objects with other developers.
Document processes, designs, testing activities, and development work according to project methodology.
Provide problem resolution for SAP support issues for internal business partners and maintain support logs and technical documentation.
Work with developers to identify and resolve program issues that affect system performance.
Apply software updates and fixes, including researching and evaluating OSS notes.
Develop and execute unit tests, including preparing test scripts.
Support project milestones and obtain related signoffs on time and in accordance with the project plan.
Participate in team activities and planning to improve team skills, awareness, and work quality.
Provide after-hours SAP system support as needed.
Work effectively under pressure and to tight deadlines, both independently and as part of a team.
Communicate effectively in writing and verbally.