SAP Senior Technical Support Engineer (Hybrid)

Serigor • Columbia, SC

1d • Hybrid

About The Position

The SAP Senior Technical Support Engineer will provide functional and technical services for the design, development, testing, and ongoing maintenance of SAP software. The role supports the Client HCM team in migrating data from legacy ERP systems into the Client SAP environment, including analyzing legacy datasets, identifying translation and cleansing methods, estimating work, configuring standard solutions, and supporting testing and training. SAP components include Personnel Administration, Organizational Management, Time Management, Payroll Management, Fiori-based portal, Finance, Materials Management, Supplier Relationship Management, and SAP SuccessFactors Learning Management System, Performance and Goals Management, and Succession and Development.

The position is part of a team responsible for designing, developing, reviewing, debugging, and unit testing HRIS work for the Client project. It requires ABAP development and modification in SAP HCM, configuration of enterprise and personnel structures, data retrieval and updates, and collaboration with functional, business, and development teams. The engineer will provide SAP support through analysis, development, testing, issue tracking, and resolution; prepare technical and project documentation; and help deliver efficient, high-quality solutions with minimal management supervision.

The role supports the project through all stages, helping ensure assigned milestones and signoffs are completed on schedule and in accordance with the project plan. The engineer must be able to work under pressure and to tight deadlines, independently or as part of a team, and provide after-hours SAP support as needed. The assignment is for 12+ months in Columbia, South Carolina, and is described as hybrid.

Requirements

• Bachelor's degree or equivalent work experience.
• At least 4 years of SAP HCM functional experience in a professional environment.
• At least 1 year of SAP Workflow experience.
• Functional knowledge of SAP HCM and SuccessFactors.
• Understanding of SAP Portal technology.
• Knowledge of Mail Services in SAP through Standard API.
• General understanding of accounting processes.
• Knowledge of enterprise-level applications, including ERP.
• Extensive experience with WRICEF elements for SAP ERP HCM.
• Ability to work under pressure and meet tight deadlines.
• Ability to work independently or as part of a team.
• Strong verbal and written communication skills.

Nice To Haves

• Three full life-cycle SAP project implementations.

Responsibilities

• Provide functional and technical services for SAP design, development, testing, and ongoing maintenance.
• Support migration of data from legacy ERP systems into the Client SAP environment by analyzing datasets and determining translation and cleansing methods.
• Provide work estimates, configure standard solutions, and support testing and training.
• Collaborate with analysts, designers, system owners, functional teams, business teams, and developers on SAP solutions and testing.
• Design, develop, review, debug, unit test, and implement ABAP programs and modifications in SAP HCM.
• Create and configure enterprise structure, including personnel areas and personnel subareas, and personnel structure, including employee groups and subgroups.
• Create and configure organizational plans and organizational structures.
• Perform data updates using tools such as SAP LSMW and EpiUse Data SyncManager (DSM).
• Perform data retrieval using SAP data extraction tools such as ad hoc query, Report Painter, and SAP tables.
• Develop and maintain WRICEF elements: workflows, reports, interfaces, conversions, enhancements, and forms for SAP ERP HCM.
• Perform LSMW/BDC programming using session and Call Transaction methods.
• Research and evaluate OSS notes, and apply software application updates and fixes.
• Develop and execute unit tests, including preparing test scripts.
• Provide problem resolution for SAP support issues, maintain support logs and technical documentation, and work with developers to address program-related performance issues.
• Document processes, designs, development work, and testing activities according to project methodology.
• Provide technical direction and assistance to functional and development teams to support and sustain high-quality solutions.
• Support project milestones and related signoffs in accordance with the project plan.
• Provide after-hours SAP system support as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior