Technical Support Jobs

About The Position

Requirements

• Requires very good communication skills.
• Ability to work flexible hours and overtime as needed.
• Uses ability as a skilled specialist to contribute in development of concepts and techniques, and to complete tasks in creative and effective ways, with little or no supervision.
• Works on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations.
• Requires a very substantial understanding of general job duties, as well as the technical aspects of the job.
• May determine methods and procedures on new assignments and may provide guidance to other support personnel.
• Applies job skills and company’s policies and procedures to complete a variety of semi-routine tasks.
• Normally receives general instructions on routine work, and detailed instruction on new tasks.
• Requires aptitude, and a substantial understanding of all cleanroom processes.
• Requires a valid driver’s license and clean driving record.
• Knowledge/aptitude, and basic understanding of cleanroom packing.
• Good communication skills.
• Ability to lift a minimum of 50 pounds.

Responsibilities

• Performs advanced cleaning, packing, and maintenance activities, including extensive chemical cleaning and stripping activities, delegation and assignment of work activities, signing off on Certificate of Analysis and test data and approving travelers.
• Responsible for incoming, in-process and final inspection of parts.
• Able to work independently and perform all processes and activities related to the assigned product line.
• Participation in Quality Assurance program, safety program and completion of various trainings.
• Must be able to identify the occurrence of departures from the quality system.
• May act as a “Lead” technician for the assigned cleaning line(s).
• Provide assistance to the R&D group for specialized cleaning activities.
• Assignment to the cleaning of 1st Article products.
• Safe use and disposition of hazardous chemicals for cleaning.
• May provide assistance in process improvement activities.
• On occasion, may deliver parts to customer using company delivery vehicle.

Benefits

• 401(k) eligibility
• various paid time off benefits
• PTO (Paid Time Off)
• parental leave
• full range of medical, financial, and/or other benefits