Support Engineer Jobs

About The Position

Requirements

• BS in Engineering; chemical engineering, biological engineering preferred
• Associate Process Support Engineer: 0-2+ years of experience
• Process Support Engineer: 2+ years of experience
• Sr. Process Support Engineer: 5+ years of experience
• Level will be determined based on experience

Responsibilities

• Lead, author, and/or review scientific root cause investigations and develop corrective action plans to resolve complex deviations related to process control and product quality
• Perform data analysis and apply statistical process control tools for trending and analyzing process-related data to drive consistency and improvements
• Serve as a Subject Matter Expert (SME) by utilizing a science-based approach and through analysis of historical data to support production, purification, and formulation activities
• Present process data and investigational findings at group and department meetings
• Monitor production processes to proactively acquire vital data in support of preventing issues and tracking efficiency of changes
• Interact with Manufacturing, Quality Assurance, Quality Control, Manufacturing Sciences & Technology, and Process Sciences laboratory teams to drive root cause investigations and implement process improvements
• Demonstrate knowledge of cell culture, purification/chromatography operations, analytical methods (i.e. UPLC, ELISA, PCR), and/or material sciences, and statistical analyses

Benefits

• annual bonuses or other incentive plans
• equity awards
• pension or retirement benefits
• 401(k) company match
• health and wellness programs
• fitness centers
• insurance benefits (e.g. medical, dental, vision, life and disability)
• paid time off
• family support benefits