Store Manager Jobs

About The Position

Requirements

• Must be at least 21 years old.
• High school diploma or GED.
• At least 1 year of retail experience.
• Valid State of Alaska Alcohol Server Certification (TAP or RServing).
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Must pass a background check.
• Must have reliable transportation.
• Must maintain flexible availability and meet the specified mid-shift, evening-shift, and opening-shift schedule requirements.
• Able to work a variable retail schedule, including weekends, holidays, and evenings.
• Able to stand for extended periods and safely lift up to 50 pounds.
• Comfortable climbing ladders and handling product merchandise.
• Must remain alert and aware of safety protocols.

Nice To Haves

• At least 1 year of leadership, supervisory, or management experience.
• Post-secondary coursework or training in business, leadership, or hospitality.
• Wine, beer, and spirits product knowledge.
• First Aid Certification.
• Strong interpersonal and communication skills.
• Ability to lead and motivate a diverse team.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Proven ability to interpret and act on financial reports, including P&L, sales, labor, and shrink.

Responsibilities

• Collaborate with the Store Manager to develop and implement strategies to meet or exceed store profitability goals.
• Oversee inventory controls, including ordering, receiving, cycle counts, and shrink management.
• Monitor compliance with financial procedures, including invoice verification, cash handling, deposits, and reconciliation.
• Produce and analyze daily, weekly, and monthly reports on sales performance, labor costs, inventory, and loss prevention.
• Adjust scheduling to align labor costs with sales forecasts and operational needs.
• Partner on initiatives to maximize return on investment and improve store efficiency.
• Ensure accurate execution of daily operations and corporate programs.
• Monitor store cleanliness, organization, and merchandising to meet brand standards.
• Manage store-level communications about promotions, events, and internal updates.
• Drive execution of visual and promotional programs and assess their outcomes.
• Set daily priorities and align team members to achieve goals.
• Maintain organized records, documentation, and compliance logs.
• Ensure adherence to health, safety, alcohol service, and labor regulations.
• Maintain employee training certifications, including TAP, RServing, and First Aid, and ensure staff compliance.
• Coordinate audits and inspections and follow up on corrective actions.
• Enforce internal safety and loss prevention policies to safeguard employees and assets.
• Uphold company and Afognak Native Corporation policies, particularly those concerning Social Responsibility.
• Foster a collaborative, inclusive, and performance-driven culture.
• Coach, mentor, and develop team members through regular feedback and structured development plans.
• Address performance issues using progressive discipline and support team accountability.
• Lead daily huddles and weekly team meetings to set expectations and review priorities.
• Partner with the Store Manager on recruiting, hiring, onboarding, and succession planning.
• Promote high work standards through clear expectations and timely recognition.
• Model and enforce LSUN’s 5 Non-Negotiables: Greet, Engage, Build, Add-On, Thank.
• Resolve escalated customer concerns professionally and urgently.
• Monitor customer feedback through surveys or direct interaction and recommend improvements.
• Reinforce company programs and promotions to maximize customer value and satisfaction.
• Meet the required schedule pattern: at least one mid-shift ending at 7:00 or 8:00 p.m. per week, one evening shift every two weeks, and one opening shift per week.
• Work a variable retail schedule that may include weekends, holidays, and evenings.
• Stand for extended periods, safely lift up to 50 pounds, climb ladders, and handle product merchandise.
• Remain alert and aware of safety protocols in a workplace with potential robbery, shoplifting, lifting, slip, trip, fall, broken-glass, and box-cutter hazards.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Disability protection
• Life insurance
• Prescription coverage
• Voluntary benefits
• Paid leave
• 401(k) retirement plan