Store Assistant Manager - The Salvation Army Kailua Thrift Store $20/hour

Salvation Army Careers•Kailua, HI

About The Position

The Assistant Store Manager partners with the Store Manager in the day-to-day operation of The Salvation Army Kailua Thrift Store, helping deliver an outstanding retail experience and support the organization’s community, spiritual, social, and rehabilitation programs. The role supports store sales, profitability, customer and donor service, employee development, safe operations, and compliance with Salvation Army policies and procedures. The Assistant Store Manager assumes responsibility for daily store operations when the Store Manager is absent and may be transferred or relocated between stores based on business needs.

Requirements

High school diploma or equivalent.
Understanding of basic office applications, including Microsoft Word, Excel, and Outlook.
Valid driver’s license, proof of insurance, and access to a motor vehicle.
Ability to pass a background check, including criminal history and Sex Offender Registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, and pull objects such as files, file cabinet drawers, clothing and merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.
Leadership competencies include analytical skills, strategic thinking, problem solving, oral and written communication, project management, teamwork, managing people, and continuous improvement/organizational effectiveness.

Nice To Haves

At least 2 years of previous retail management or supervisory experience.

Responsibilities

Partner with the Store Manager on daily store operations, including opening and closing procedures, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Assume responsibility for day-to-day store operations in the Store Manager’s absence.
Help monitor and analyze key performance indicators to support sales and profitability goals.
Schedule store employees to ensure appropriate coverage in the store and donation center when the Store Manager is absent.
Coordinate daily morning and shift-change team meetings.
Review and maintain accurate employee payroll records, including daily monitoring of time and attendance edits.
Assist with hiring, training, and directing the store team; coach employees and support their development and performance.
Communicate personnel issues and performance results to the Store Manager; issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist, and District Sales Manager.
Promote customer and donor satisfaction through excellent service, and develop strategies to improve the customer experience and community relations.
Support the Store Manager in ensuring back-room processors and warehouse associates work efficiently and meet daily processing goals.
Supervise and support program beneficiaries and report conduct when Work Therapy Assignments are in place at the location.
Protect store currency, inventory, and property, including safe funds, bank deposits, merchandise, equipment, and building security; complete daily cash logs and deposits and secure the building with the alarm system and alert protocol.
Establish and maintain safety measures consistent with ARC policy and government regulations, and immediately report safety issues and incidents.
Assist the Store Manager with conducting and recording mandatory weekly store meetings.
Attend monthly ARC safety meetings in the Store Manager’s absence.
Complete other tasks assigned by the Store Manager, District Sales Manager, Command Retail Directors, or Command Administration.
Transfer or relocate between stores based on business needs when directed by Command Retail Directors and Command Administration.